Smart Que: Order Management vs Smart Tracking AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Apr 24, 2026 for Smart Que, Oct 14, 2026 for Smart Tracking AI.
The short answer
- Smart Tracking AI lists 2 features Smart Que’s listing doesn’t mention, including Global tracking, Multi-carrier.
Head to head
basic
- · $1 = 100 points. Minimum top-up: $5.
- · In-app point recharges anytime.
- · Top-up points never expire.
Professional
- · 1,200 points every 30 days.
- · Includes 300 trial points.
- · Pts roll over for up to 2400pts balance.
- · Top-up points never expire.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureManage orders, track fulfillments, and monitor undelivered shipments from one smart dashboard. Stay in control with real-time order data, shipping updates, and faster customer communication. • Track undelivered orders and fulfillment status • View complete order data with customer details • Fix incomplete addresses and missing phone numbers • Identify delays with aging insights • Contact customers directly Reduce…
Smart Tracking AI helps merchants offer a self-service order tracking page and AI-assisted delivery support. Buyers can search shipment status by order information or tracking number, while the app checks store order ownership, caches repeated lookups, and helps reduce repetitive “Where is my order?” support requests.
- Order dashboard with aging and fulfillment overview
- Aging buckets to identify delayed shipments
- Monthly trends and fulfillments metrics overview
- Real-time shipment tracking for customers.
- Reduce support tickets with self-service lookup.
- AI assistant answers delivery questions.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Smart Que |  Smart Tracking AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Smart Que | Smart Tracking AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Smart Que | Smart Tracking AI |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $9.90/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 2 |
Listing
| Measure | Smart Que | Smart Tracking AI |
|---|---|---|
| Shopify category rank | #218(ahead) | #330 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 27, 2026 | Jun 19, 2026 |
| Languages | 1 | 5 |
| Developer | IObits technologies | YUNZHI TRADE CO., LIMITED |
FAQ
Smart Que and Smart Tracking AI: common questions
- What features does each app list that the other doesn’t?
- Smart Que lists 1 the others don’t mention, such as Analytics. Smart Tracking AI lists 2 the others don’t mention, such as Global tracking, Multi-carrier. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Apr 24, 2026 for Smart Que, Oct 14, 2026 for Smart Tracking AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Apr 24, 2026 for Smart Que, Oct 14, 2026 for Smart Tracking AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.