Smart AI Chatbot & Live Chat vs Speks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 19, 2026 for Smart AI Chatbot & Live Chat, Oct 13, 2026 for Speks.
The short answer
- Only Smart AI Chatbot & Live Chat lists a free plan. Paid plans start at $6/month for Smart AI Chatbot & Live Chat and $29/month for Speks.
- Smart AI Chatbot & Live Chat lists 9 features Speks’s listing doesn’t mention, including Behavior tracking, Cross-sell, Discounts.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 5 custom topics and 5 discounts
- · 50 AI replies per month
- · AI learns 10 pages and 10 blogs
- · AI learns up to 50 products
- · Auto-sync store data on install
- · Chat history and analytics
Essential
- · 10 custom topics and 10 discounts
- · AI learns 20 pages and 20 blogs
- · AI learns up to 100 products
- · Auto-sync store data on install
- · Chat history and analytics
- · Order tracking in chat
Grow
- · 20 custom topics
- · 24/7 support
- · 25 offers and discounts
- · AI learns 50 pages and 50 blogs
- · AI learns up to 1,000 products
- · Everything in Essential
Pro
- · 24/7 priority support
- · 50 custom topics
- · 50 discounts handled
- · AI learns 100 pages and 150 blogs
- · AI learns up to 5,000 products
- · Everything in Grow
Enterprise
- · 200 custom topics
- · 24/7 VIP support
- · Everything in Pro
- · Smart AI follow-up
- · Unlimited blogs and discounts
- · Unlimited products and pages
Starter
- · 1 Language
- · 500 conversations / month
- · Basic analytics dashboard
- · Email support
- · Product sync (up to 500 SKUs)
Growth
- · 5,000 conversations / month
- · 50+ languages
- · Cross-sell & upsell logic
- · Priority support
- · Revenue attribution analytics
- · Unlimited product sync
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSmart Chatbot Assistant / AI-powered chatbot that helps customers by answering questions and guiding them through your entire Shopify store. It understands and responds using data from your products, pages, blogs, policies, and discounts. This reduces repetitive support tasks and improves the shopping experience through natural, conversational support.
Speks helps Shopify merchants handle product discovery, sales conversations, and common support questions through an AI-powered chat experience. It automatically learns store products, collections, policies, and FAQs so merchants can provide accurate answers without manually building a knowledge base.
- AI assistant answers using product, page, blog, and policy data
- Helps customers discover info across your entire store content
- Supports discount-related queries in real-time conversations
- Answers product questions and helps customers compare options.
- Recommends products based on intent to help shoppers choose.
- Lets customers check order status and updates inside chat.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Smart AI Chatbot & Live Chat |  Speks |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Smart AI Chatbot & Live Chat | Speks |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Smart AI Chatbot & Live Chat | Speks |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $6/month(ahead) | $29/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 5 | 2 |
Listing
| Measure | Smart AI Chatbot & Live Chat | Speks |
|---|---|---|
| Shopify category rank | #779 | #280(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 21, 2025 | May 11, 2026 |
| Languages | 1 | 1 |
| Developer | Smart Solutions | Karan Baboota |
FAQ
Smart AI Chatbot & Live Chat and Speks: common questions
- Is Smart AI Chatbot & Live Chat or Speks cheaper?
- Only Smart AI Chatbot & Live Chat lists a free plan. Paid plans start at $6/month for Smart AI Chatbot & Live Chat and $29/month for Speks. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Smart AI Chatbot & Live Chat lists 9 the others don’t mention, such as Behavior tracking, Cross-sell, Discounts, Emojis and stickers. Speks lists 1 the others don’t mention, such as Customer insights. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 19, 2026 for Smart AI Chatbot & Live Chat, Oct 13, 2026 for Speks; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 19, 2026 for Smart AI Chatbot & Live Chat, Oct 13, 2026 for Speks. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.