Simple NPS Survey vs trustMinder.ai
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Simple NPS Survey, Feb 19, 2026 for trustMinder.ai.
The short answer
- On the Shopify App Store: Simple NPS Survey 5.0 from 2 reviews and trustMinder.ai 5.0 from 1 reviews.
- Only Simple NPS Survey lists a free plan.
- Simple NPS Survey lists 5 features trustMinder.ai’s listing doesn’t mention, including Conditional logic, Custom styles, Data export.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 120 free survey responses per month
- · Easily edit survey text content
- · Easy no-code survey on thank you page
- · Filter results in easy-to-use dashboard
- · Inherits your checkout design
- · Optionally capture customer comments
Premium
- · Auto-tag orders with their rating
- · Everything in free
- · Export orders to CSV
- · Unlimited survey responses
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTrack customer satisfaction and improve retention with a super simple NPS survey on your thank you page. Customers rate their experience 0-10 after purchase and optionally leave a comment, giving you actionable insights to improve conversion and reduce churn. View your NPS score, analyze trends, and read customer feedback in a simple filterable dashboard.
If Shopify is just one part of your customer journey, trustMinder brings all feedback together in one place. Collecting feedback is easy - understanding it is what matters. trustMinder uses advanced AI, including NLP, sentiment and emotional analysis, to uncover themes, emotions, and insights you can action - helping you improve customer experiences and loyalty.
- Capture NPS ratings on your thank you page with our pre-built no-code survey
- Inherits your checkout design for a seamless user experience
- Export data for deeper analysis
- Auto-tag orders with the customer's rating
- AI powered Insights to identify customer trends, sentiment, satisfaction etc.
- Scalable and Secure. Enterprise grade platform for big and small businesses.
- Actionable Workflows - if there's negative feedback, you're notified instantly
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Simple NPS Survey |  trustMinder.ai |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Simple NPS Survey | trustMinder.ai |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 2(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Simple NPS Survey | trustMinder.ai |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $7.99/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | Not published |
Listing
| Measure | Simple NPS Survey | trustMinder.ai |
|---|---|---|
| Shopify category rank | #53(ahead) | #128 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Dec 22, 2025 | Dec 2, 2025 |
| Languages | 1 | 1 |
| Developer | Simplicity Apps | trustMinder |
FAQ
Simple NPS Survey and trustMinder.ai: common questions
- Is Simple NPS Survey or trustMinder.ai cheaper?
- Only Simple NPS Survey lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Simple NPS Survey or trustMinder.ai?
- On the Shopify App Store: Simple NPS Survey 5.0 from 2 reviews and trustMinder.ai 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Simple NPS Survey lists 5 the others don’t mention, such as Conditional logic, Custom styles, Data export, Embedded forms. trustMinder.ai lists 1 the others don’t mention, such as Customer satisfaction. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Simple NPS Survey, Feb 19, 2026 for trustMinder.ai; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Simple NPS Survey, Feb 19, 2026 for trustMinder.ai. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.