Shoply AI Search & AI Chatbot vs Veloqo
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Shoply AI Search & AI Chatbot, Oct 13, 2026 for Veloqo.
The short answer
- Only Shoply AI Search & AI Chatbot lists a free plan. Paid plans start at $49.99/month for Shoply AI Search & AI Chatbot and $29/month for Veloqo.
- Veloqo lists 7 features Shoply AI Search & AI Chatbot’s listing doesn’t mention, including Business hours, Cart recovery, Chat assignment.
Head to head
- United States
- United Kingdom
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Forever Free
- · 50 chats or 150 searches per month
- · Replies in customer’s language
- · Self serve service
- · Supports up to 50 products
Smart Start
- · 500 chats or 1500 searches per month
- · Integrate with Judge.me, WhatsApp & more
- · Live chat with human agent escalation
- · Multi-lingual & auto translation
- · Standard email support
- · Supports up to 1000 products
Pro Perform
- · 1,500 chats or 4,500 searches per month
- · Email and chat support
- · Everything else in the Smart Start plan
- · Supports up to 10,000 products
Elite Engage
- · 4,500 chats or 13,500 searches per month
- · Contact us for higher limits
- · Everything else in the Pro Perform plan
- · Guided AI customization for your store
- · Premium support by our senior engineers
- · Supports up to 50,000 products
Starter
- · 1 Store/Website
- · 1,000 conversations/month
- · 24/7 AI chat widget
- · Basic customization
- · Email support
Growth
- · 3 Stores/Websites
- · 5,000 conversations/month
- · Everything in Starter
- · Full widget customization
- · Multi-language support
- · Priority support
Scale
- · Dedicated support
- · Everything in Growth
- · Unlimited conversations
- · Unlimited websites
- · White-label option
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShoply is your store’s product expert and customer support powered by AI. It learns autonomously from your catalog, pages, and blogs to deliver highly relevant, accurate shopping advice. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides recommendations they’ll love.
Veloqo is an AI-powered assistant that lives on your storefront, answering customer questions, recommending products, and capturing leads around the clock — even when you're closed. Trained on your store's products, policies, and FAQs, Veloqo gives customers instant, accurate answers to their questions, day or night.
- Product Expert: Boost sales with highly relevant product search/recommendations.
- Fully Customizable: Teach AI with your expert knowledge; Tailor its personality
- Self Starter: Zero setup required. It reads your website & products autonomously
- Multilingual: Engage with customers in their own native languages.
- 24/7 AI chat that answers customers and recommends products
- Smart product recommendations, trained on your actual store catalog.
- Set up in minutes — one-click Shopify install, no coding required.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Shoply AI Search & AI Chatbot |  Veloqo |
|---|---|---|
| Detected stores | 315 | Not published |
| Net store change, 28 days | −2 | 0 |
| Stores added, 28 days | 4 | Not enough data |
| Big-brand share | 15% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, United Kingdom, Germany | Not published |
Reviews
| Measure | Shoply AI Search & AI Chatbot | Veloqo |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 26 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Shoply AI Search & AI Chatbot | Veloqo |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $49.99/month | $29/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | Shoply AI Search & AI Chatbot | Veloqo |
|---|---|---|
| Shopify category rank | #45(ahead) | #1003 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Sep 4, 2024 | Jul 21, 2026 |
| Languages | 24 | 9 |
| Developer | Shoply AI | Softbrains LLC |
FAQ
Shoply AI Search & AI Chatbot and Veloqo: common questions
- Is Shoply AI Search & AI Chatbot or Veloqo cheaper?
- Only Shoply AI Search & AI Chatbot lists a free plan. Paid plans start at $49.99/month for Shoply AI Search & AI Chatbot and $29/month for Veloqo. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Shoply AI Search & AI Chatbot lists 6 the others don’t mention, such as Behavior tracking, Cross-sell, Discounts, Product recommendations. Veloqo lists 7 the others don’t mention, such as Business hours, Cart recovery, Chat assignment, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Shoply AI Search & AI Chatbot, Oct 13, 2026 for Veloqo; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Shoply AI Search & AI Chatbot, Oct 13, 2026 for Veloqo. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.