ShopLoop: AI Winback vs Telltale Retention AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ShopLoop, Oct 25, 2026 for Telltale Retention AI.
The short answer
- Paid plans start at $19/month for ShopLoop and $199/month for Telltale Retention AI.
- ShopLoop lists 8 features Telltale Retention AI’s listing doesn’t mention, including Analytics, Custom campaigns, Discounts.
Head to head
Pro Churn Recovery
- · Automated win-back campaigns
- · Dynamic discount codes
- · Predictive churn analysis
- · Revenue & ROI dashboard
- · Unlimited customers & emails
Launch
Scale
Growth
Performance
Enterprise
Enterprise 500
Enterprise 1M
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureStop guessing when customers are about to churn. ShopLoop analyzes your historical order data to calculate a unique predicted purchasing window for every single shopper. When a customer misses their expected re-purchasing window, ShopLoop automatically triggers a personalized win-back email containing a custom discount code.
Telltale helps Shopify brands stop guessing who's ready to buy, who's at risk, and what to do next. We enrich your customer data and analyze orders, subscriptions, email/SMS, support, reviews, shipping, website activity, and buying behavior to uncover hidden retention opportunities for every customer.
- Automated Churn Detection: AI calculates exact churn thresholds per customer.
- Smart Win-Back Campaigns: Auto-send personalized emails when customers slip away
- Customizable Discounts: Send dynamic incentives to recover lost revenue.
- Telltales models predict churn, lapse, cancellation, and repeat purchase risk
- Enriches profiles with gender, age, income, and behavior signals
- Scores customer satisfaction from reviews, support, and friction
- Autopilot AI pushes campaigns through your ESP and SMS tools
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ShopLoop |  Telltale Retention AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ShopLoop | Telltale Retention AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ShopLoop | Telltale Retention AI |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $199/month |
| Longest free trial | 14 days | 30 days |
| Plans listed | 1 | 7 |
Listing
| Measure | ShopLoop | Telltale Retention AI |
|---|---|---|
| Shopify category rank | #360 | #1065 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 24, 2026 | Jul 21, 2026 |
| Languages | 1 | 1 |
| Developer | Strawbird | Telltale Retention AI |
FAQ
ShopLoop and Telltale Retention AI: common questions
- Is ShopLoop or Telltale Retention AI cheaper?
- Paid plans start at $19/month for ShopLoop and $199/month for Telltale Retention AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ShopLoop lists 8 the others don’t mention, such as Analytics, Custom campaigns, Discounts, Follow-up emails. Telltale Retention AI lists 7 the others don’t mention, such as Activity tracking, AI insights, Cross-sell emails, Custom dashboards. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ShopLoop, Oct 25, 2026 for Telltale Retention AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ShopLoop, Oct 25, 2026 for Telltale Retention AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.