Shopi‑AI Voice & Chatbot vs ZynfoAI – AI Support Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Shopi‑AI Voice & Chatbot, Nov 9, 2026 for ZynfoAI.
The short answer
- Only ZynfoAI lists a free plan. Paid plans start at $23/month for Shopi‑AI Voice & Chatbot and $99/month for ZynfoAI.
- ZynfoAI lists 10 features Shopi‑AI Voice & Chatbot’s listing doesn’t mention, including Business hours, Cart recovery, Chat assignment.
Head to head
Starter Chat AI
- · 360 conversations (less than 7¢ / conv)
- · Calendar bookings
- · SMS & email automations
Growth Chat AI
- · 1200 conversations (less than 5¢ / conv)
- · Priority customer support
- · Zoho CRM integration
Pro Chat AI
- · 3000 conversations (less than 4¢ / conv)
- · Webhook integrations
Growth Chat+Voice
- · 1200 conversations (less than 5¢ / conv)
- · Inbound & outbound call campaigns
- · ~825 voice minutes (less than 15¢ / min)
Free
- · 100 AI replies per month
- · AI answers from your store content
- · Human handoff and shared inbox
- · Leads and support tickets
Pro
- · 20 active automations
- · 5,000 AI replies per month
- · 500 knowledge sources
- · Discount offers and proactive messages
- · Everything in Free
- · Prodcut Finder, cancellations, returns
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCall Agent AI automates customer conversations through chat and voice, allowing shoppers to ask questions and get instant answers in multiple languages. It handles common product, order, shipping, and policy inquiries, helping merchants reduce repetitive support work and respond faster without added staff.
ZynfoAI adds an AI support and shopping agent to your storefront with one app embed, no code needed. It syncs your products and store pages and answers questions about products, sizing, shipping and policies in your shoppers' language. Signed-in customers can check order status, cancel orders and request returns in chat.
- Chat and voice agent that answers customer questions in real time
- Multilingual support to assist customers in their preferred language
- Automated follow-ups and appointment scheduling from conversations
- CRM and webhook integrations to connect chats with existing workflows
- Answers from your products, store pages and policies, synced automatically
- Replies in your shoppers' language, any time of day
- Shared inbox with live takeover, lead capture and support tickets
- Order status, cancellations and return requests for signed-in customers
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Shopi‑AI Voice & Chatbot | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Shopi‑AI Voice & Chatbot | |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 6 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Shopi‑AI Voice & Chatbot | |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $23/month(ahead) | $99/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 4 | 2 |
Listing
| Measure | Shopi‑AI Voice & Chatbot | |
|---|---|---|
| Shopify category rank | #260 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 19, 2026 | Nov 9, 2026 |
| Languages | 1 | 1 |
| Developer | Call Agent AI Inc. | ZynfoAI |
FAQ
Shopi‑AI Voice & Chatbot and ZynfoAI: common questions
- Is Shopi‑AI Voice & Chatbot or ZynfoAI cheaper?
- Only ZynfoAI lists a free plan. Paid plans start at $23/month for Shopi‑AI Voice & Chatbot and $99/month for ZynfoAI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Shopi‑AI Voice & Chatbot lists 4 the others don’t mention, such as Chat flows, Encryption, Send transcript, Voice support. ZynfoAI lists 10 the others don’t mention, such as Business hours, Cart recovery, Chat assignment, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Shopi‑AI Voice & Chatbot, Nov 9, 2026 for ZynfoAI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Shopi‑AI Voice & Chatbot, Nov 9, 2026 for ZynfoAI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.