Shopi‑AI Voice & Chatbot vs Soncho AI Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Shopi‑AI Voice & Chatbot, Oct 14, 2026 for Soncho AI Chat.
The short answer
- Only Soncho AI Chat lists a free plan. Paid plans start at $23/month for Shopi‑AI Voice & Chatbot and $19/month for Soncho AI Chat.
- Soncho AI Chat lists 9 features Shopi‑AI Voice & Chatbot’s listing doesn’t mention, including Callback, Chat assignment, Customer insights.
Head to head
Starter Chat AI
- · 360 conversations (less than 7¢ / conv)
- · Calendar bookings
- · SMS & email automations
Growth Chat AI
- · 1200 conversations (less than 5¢ / conv)
- · Priority customer support
- · Zoho CRM integration
Pro Chat AI
- · 3000 conversations (less than 4¢ / conv)
- · Webhook integrations
Growth Chat+Voice
- · 1200 conversations (less than 5¢ / conv)
- · Inbound & outbound call campaigns
- · ~825 voice minutes (less than 15¢ / min)
1 team member
- · 50 AI conversation instances
- · Analysis of data on the current day
Basic Edition
- · 1 team member
- · 500 AI conversation instances
- · Analysis of data on the current day
- · Assist in AI workflow design
Pro Edition
- · 2000 AI conversation instances
- · 3 team member
- · Assist in AI workflow design
- · Historical trend (7/30 days)
Enterprise Edition
- · unlimited
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCall Agent AI automates customer conversations through chat and voice, allowing shoppers to ask questions and get instant answers in multiple languages. It handles common product, order, shipping, and policy inquiries, helping merchants reduce repetitive support work and respond faster without added staff.
Soncho AI: 24/7 Smart Shopify Automation Automate your customer service with intelligent AI agents. Effortlessly handle order tracking, refunds, and FAQs 24/7. Deeply integrated with Shopify, Soncho AI reduces support costs and boosts satisfaction through custom visual workflows. Scale your brand while AI handles the rest
- Chat and voice agent that answers customer questions in real time
- Multilingual support to assist customers in their preferred language
- Automated follow-ups and appointment scheduling from conversations
- CRM and webhook integrations to connect chats with existing workflows
- Visual Workflow Engine : No-code orchestration for complex business logic.
- Native Shopify Sync : Automated refunds, tracking, and inventory operations.
- Global Language Support : Instant, accurate translation across 100+ languages.
- Actionable Data Insights : Advanced analytics to optimize conversion rate
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Shopi‑AI Voice & Chatbot |  Soncho AI Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Shopi‑AI Voice & Chatbot | Soncho AI Chat |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 6 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Shopi‑AI Voice & Chatbot | Soncho AI Chat |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $23/month | $19/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Shopi‑AI Voice & Chatbot | Soncho AI Chat |
|---|---|---|
| Shopify category rank | #240(ahead) | #981 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 19, 2026 | Mar 5, 2026 |
| Languages | 1 | 9 |
| Developer | Call Agent AI Inc. | Soncho Agent |
FAQ
Shopi‑AI Voice & Chatbot and Soncho AI Chat: common questions
- Is Shopi‑AI Voice & Chatbot or Soncho AI Chat cheaper?
- Only Soncho AI Chat lists a free plan. Paid plans start at $23/month for Shopi‑AI Voice & Chatbot and $19/month for Soncho AI Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Shopi‑AI Voice & Chatbot lists 3 the others don’t mention, such as Encryption, Send transcript, Voice support. Soncho AI Chat lists 9 the others don’t mention, such as Callback, Chat assignment, Customer insights, Discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Shopi‑AI Voice & Chatbot, Oct 14, 2026 for Soncho AI Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Shopi‑AI Voice & Chatbot, Oct 14, 2026 for Soncho AI Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.