Shopi‑AI Voice & Chatbot vs ShopPilot ‑ AI Chat & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only ShopPilot lists a free plan. Paid plans start at $23/month for Shopi‑AI Voice & Chatbot and $29/month for ShopPilot.
- Shopi‑AI Voice & Chatbot lists 10 features ShopPilot’s listing doesn’t mention, including Chat buttons, Chat flows, Chat window.
Head to head
Starter Chat AI
- · 360 conversations (less than 7¢ / conv)
- · Calendar bookings
- · SMS & email automations
Growth Chat AI
- · 1200 conversations (less than 5¢ / conv)
- · Priority customer support
- · Zoho CRM integration
Pro Chat AI
- · 3000 conversations (less than 4¢ / conv)
- · Webhook integrations
Growth Chat+Voice
- · 1200 conversations (less than 5¢ / conv)
- · Inbound & outbound call campaigns
- · ~825 voice minutes (less than 15¢ / min)
STARTER
- · 100 AI chats per month
- · Basic support
- · Core functionality
PRO
- · $5 per 100 extra chats
- · 2,000 AI chats per month
- · Advanced features
- · Priority support
- · Usage-based billing
ELITE
- · Custom integrations
- · Dedicated support
- · Priority processing
- · Unlimited AI chats
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCall Agent AI automates customer conversations through chat and voice, allowing shoppers to ask questions and get instant answers in multiple languages. It handles common product, order, shipping, and policy inquiries, helping merchants reduce repetitive support work and respond faster without added staff.
ShopPilot AI is an AI-powered support agent that reads your store's order, shipping, return, and cancellation policies — then answers customer questions instantly using that exact information. No generic replies, no wrong answers. Customers can also look up their orders by order ID or email to get real-time order status, shipping updates, and delivery details — without contacting your team. Works out of the box.
- Chat and voice agent that answers customer questions in real time
- Multilingual support to assist customers in their preferred language
- Automated follow-ups and appointment scheduling from conversations
- CRM and webhook integrations to connect chats with existing workflows
- AI chatbot for instant customer support
- Answers order, shipping, returns, and policy queries
- Automates repetitive questions to reduce support workload
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Shopi‑AI Voice & Chatbot |  ShopPilot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Shopi‑AI Voice & Chatbot | ShopPilot |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 6 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Shopi‑AI Voice & Chatbot | ShopPilot |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $23/month(ahead) | $29/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 3 |
Listing
| Measure | Shopi‑AI Voice & Chatbot | ShopPilot |
|---|---|---|
| Shopify category rank | #240(ahead) | #891 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 19, 2026 | Jun 9, 2026 |
| Languages | 1 | 1 |
| Developer | Call Agent AI Inc. | ShopPilot AI |
FAQ
Shopi‑AI Voice & Chatbot and ShopPilot: common questions
- Is Shopi‑AI Voice & Chatbot or ShopPilot cheaper?
- Only ShopPilot lists a free plan. Paid plans start at $23/month for Shopi‑AI Voice & Chatbot and $29/month for ShopPilot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Shopi‑AI Voice & Chatbot lists 10 the others don’t mention, such as Chat buttons, Chat flows, Chat window, Encryption. ShopPilot lists 2 the others don’t mention, such as Order updates, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.