ShopGPT vs Support Board ‑ Chat & Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ShopGPT, Nov 9, 2026 for Support Board.
The short answer
- Support Board lists 25 features ShopGPT’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Free
5000 messages
7000 messages
10000 messages
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShopGPT is the leading shopping concierge chatbot! Our AI-powered bot automatically texts your customers after they place orders to help answer questions about your products. It also helps anyone who texts us research products, matches them with relevant products on Shopify stores, and refers them directly to your checkout page.
Automate your customers' communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Innovative chatbot powered by OpenAI that autonomously answers inquiries about your Shopify store and products by retrieving real-time data directly from your store.
- AI Customer Support: our bot answers questions after customers place orders.
- Acquire Customers: your products show up in search results from our chatbot.
- Capture Untapped Channels: we refer customers via SMS, WhatsApp, and Messenger.
- Frictionless Experience: we send customers directly to your checkout page.
- Omni-channel: WhatsApp, Instagram, Facebook, Telegram, Emails, SMS, and more.
- Our chatbot knows your store and answers your customers' questions.
- Display the products the user searched for via cards and sliders.
- Synchronize logged-in Shopify users and access customer details within the admin
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ShopGPT |  Support Board |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ShopGPT | Support Board |
|---|---|---|
| App Store rating | Not published | 1.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ShopGPT | Support Board |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $5/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 4 |
Listing
| Measure | ShopGPT | Support Board |
|---|---|---|
| Shopify category rank | #580 | #523(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 2, 2023 | Nov 26, 2024 |
| Languages | 1 | 48 |
| Developer | ShopGPT | Schiocco LTD |
FAQ
ShopGPT and Support Board: common questions
- What features does each app list that the other doesn’t?
- Support Board lists 25 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ShopGPT, Nov 9, 2026 for Support Board; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ShopGPT, Nov 9, 2026 for Support Board. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.