ShopGenie: AI Search & Support vs Sprinix‑chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for ShopGenie, Oct 13, 2026 for Sprinix‑chatbot.
The short answer
- Only ShopGenie lists a free plan. Paid plans start at $19/month for ShopGenie and $10/month for Sprinix‑chatbot.
- ShopGenie lists 4 features Sprinix‑chatbot’s listing doesn’t mention, including AI search, Product recommendations, Search queries.
Head to head
Free
- · 100 conversations per month
- · 7-day analytics history
- · AI-powered conversational product search
- · Basic search analytics dashboard
- · Sync your full product catalog
- · Works automatically — no setup required
Basic
- · 14-day analytics history
- · 5% grace buffer to avoid interruptions
- · 500 conversations per month
- · Reliable AI responses
- · Remove ShopGenie branding
- · Sync your full product catalog
Pro
- · 2,000 conversations per month
- · 30-day analytics history
- · 5% grace buffer
- · Advanced & failed search analytics
- · Faster AI response processing
- · Remove ShopGenie branding
Advanced
- · 5% grace buffer
- · 6,000 conversations per month
- · 90-day analytics history
- · Full failed search visibility
- · Highest priority AI processing
- · Remove ShopGenie branding
Paid
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShopGenie adds an AI chat assistant that helps shoppers find products in natural language — no exact keywords needed. They pick in-stock variants and quantity and add to cart without leaving the chat. They can also track orders and get answers on shipping, returns, and store policies on their own.
Transform your store with Sprinix-Chatbot, an AI shopping assistant powered by GPT-4o. It understands natural language to help customers discover products with visual cards and instant Add to Cart actions. The chatbot provides 24/7 support by learning from your uploaded policies and FAQs, and allows customers to check order status using an order ID.
- Turn shopper questions into instant product matches.
- Answer shopper questions and recommend products automatically, 24/7.
- See what shoppers want but can’t find with intent analytics
- Install once and sync your entire catalog automatically.
- AI suggests products with images and "Add to Cart" buttons directly in chat.
- Customers check real-time order status instantly by entering their Order ID.
- Upload PDFs or text files. AI learns your policies to answer FAQs automatically.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ShopGenie |  Sprinix‑chatbot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ShopGenie | Sprinix‑chatbot |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 3 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ShopGenie | Sprinix‑chatbot |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month | $10/month(ahead) |
| Longest free trial | Not listed | 7 days |
| Plans listed | 4 | 1 |
Listing
| Measure | ShopGenie | Sprinix‑chatbot |
|---|---|---|
| Shopify category rank | #70(ahead) | #273 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 18, 2026 | Feb 23, 2026 |
| Languages | 1 | 1 |
| Developer | Shop Genie | Sprinix Technolabs Pvt Ltd |
FAQ
ShopGenie and Sprinix‑chatbot: common questions
- Is ShopGenie or Sprinix‑chatbot cheaper?
- Only ShopGenie lists a free plan. Paid plans start at $19/month for ShopGenie and $10/month for Sprinix‑chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ShopGenie lists 4 the others don’t mention, such as AI search, Product recommendations, Search queries, Typo tolerance. Sprinix‑chatbot lists 1 the others don’t mention, such as Instant search. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for ShopGenie, Oct 13, 2026 for Sprinix‑chatbot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for ShopGenie, Oct 13, 2026 for Sprinix‑chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.