Shopchat: AI Search Assistant vs Sugesta
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Shopchat, Oct 13, 2026 for Sugesta.
The short answer
- Paid plans start at $14.99/month for Shopchat and $19/month for Sugesta.
- Sugesta lists 14 features Shopchat’s listing doesn’t mention, including AI chatbots, AI insights, AI search.
Head to head
Basic
- · Basic theme customization
- · Email support
- · GPT3.5 AI trained on your store's data
- · Up to 150 questions per month
- · Up to 500 products indexed
Standard
- · AI behavior customization & suggestions
- · GPT4 AI trained on your store's data
- · Up to 1k products indexed
- · Up to 2,500 questions per month
Premium
- · 10,000 questions per month
- · Additional training data
- · Email support
- · GPT4 AI trained on your store's data
- · Up to 10,000 products indexed
Starter
- · 1 store • 2 seats
- · 1,500 conversations / month
- · Fast shopper answers
- · Product recommendations
Growth
- · 10,000 conversations / month
- · 3 stores • 5 seats
- · Better buying guidance at scale
- · Faster sales and support coverage
Pro
- · 10 stores • 15 seats
- · 100,000 conversations / month
- · Advanced analytics
- · High-volume shopper conversations
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShopchat integrates ChatGPT 4 with Shopify, promptly answering customer queries and recommending products to drive revenue directly in your storefront. The AI is trained on your store's product catalog and can provide suggestions & information based on what your customers are looking for, without needing any humans in the loop.
Sugesta helps shoppers discover products through AI-powered conversations directly on your storefront. The app answers product questions, recommends relevant items, compares products, guides shoppers through purchase decisions, and helps merchants provide faster assistance without manually responding to every inquiry.
- AI-powered recommendation engine to create a boutique experience
- Trained AI based on your store's product catalog
- No technical skills required to customize both look and feel and AI behavior
- Track interactions to see what customers are looking for and got recommended
- AI product recommendations based on shopper questions and intent
- Answer product, pricing, and availability questions in real time
- Compare products and guide shoppers through purchase decisions
- Store-specific responses powered by your product catalog
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Shopchat |  Sugesta |
|---|---|---|
| Detected stores | 1 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Shopchat | Sugesta |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Shopchat and Sugesta: common questions
- Is Shopchat or Sugesta cheaper?
- Paid plans start at $14.99/month for Shopchat and $19/month for Sugesta. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Sugesta lists 14 the others don’t mention, such as AI chatbots, AI insights, AI search, Autocomplete. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Shopchat, Oct 13, 2026 for Sugesta; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Shopchat, Oct 13, 2026 for Sugesta. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.