Retainley: AI Chatbot & Agent vs Shoppr
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 24, 2026 for Retainley, Nov 3, 2026 for Shoppr.
The short answer
- Only Retainley lists a free plan.
- Retainley lists 5 features Shoppr’s listing doesn’t mention, including Agent avatar, Behavior tracking, Customer insights.
Head to head
Free
- · 100 conversation/month
- · 24/7 AI powered support
- · AI chat in all languages
- · AI training on 50 products
- · Full conversation history
- · Full custom bot styling
Starter
- · + Everything in Free
- · 2,000 conversation/month
- · AI training on 500 products
- · Control AI responses
- · Real time order tracking
- · User insights & anal
Pro
- · + Everything in Starter
- · 10,000 conversation/month
- · AI Leading questions
- · AI training on 2,000 products
- · Priority AI responses
- · Product Mini Chat
Max
- · + Everything in Pro
- · 20,000 conversation/month
- · AI training on 4000 products
- · Priority access to new features
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShopBot is a GPT-powered AI chatbot and agent for Shopify, built in India for D2C brands. It answers product, sizing and order questions from your live catalog and policies, recommends and compares products, and adds them to cart inside the chat. An AI pop-up captures WhatsApp numbers, Sales mode promotes your offers, and Insights & Gaps shows questions it couldn’t answer so you train it once.
Shoppr is an AI sales advisor for the moment between browsing and buying. It answers product questions, compares options, checks availability, and explains sizing, delivery, and store policies so shoppers decide on the spot. It replies in your customer's language and gives the same answers on your store. When a conversation needs a person, Shoppr hands it over with full context.
- Greets shoppers on product pages with context-aware AI responses
- Answers questions using your live product and policy data
- Train the bot with custom FAQs to match your store's voice
- Tracks all conversations and customer feedback in one place
- Answer product questions and guide shoppers to product choices
- Track conversations, escalations, and conversion in one dashboard
- Stay available to shoppers around the clock
- Hand complex conversations to your team with full context
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Retainley | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Retainley | |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Retainley and Shoppr: common questions
- Is Retainley or Shoppr cheaper?
- Only Retainley lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Retainley lists 5 the others don’t mention, such as Agent avatar, Behavior tracking, Customer insights, Multi-language. Shoppr lists 4 the others don’t mention, such as Chat assignment, COD verification, Live chat, Tagging. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 24, 2026 for Retainley, Nov 3, 2026 for Shoppr; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 24, 2026 for Retainley, Nov 3, 2026 for Shoppr. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.