Shopbot: AI Customer Calls vs Voice Nimble
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Shopbot, Oct 13, 2026 for Voice Nimble.
The short answer
- Paid plans start at $39/month for Shopbot and $29/month for Voice Nimble.
- Shopbot lists 9 features Voice Nimble’s listing doesn’t mention, including Agent avatar, AI chatbots, Color and font.
Head to head
- Australia
- Brazil
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 100 voice minutes/month
- · 200 free chats included
- · All features included
Growth
- · 300 free chats included
- · 300 voice minutes/month
- · All features included
Scale
- · 1,000 voice minutes/month
- · 2,000 free chats included
- · All features included
Basic
- · 1 concurrent call
- · 100 call minutes / month
- · AI outbound voice agent
- · Knowledge base
- · Order-triggered calls
Advanced
- · 3 concurrent calls
- · 500 call minutes / month
- · Advanced analytics
- · Broadcast calls
- · Call recording (your own storage)
Pro
- · 10 concurrent calls
- · 2,000 call minutes / month
- · Advanced analytics
- · Call recording — 90-day retention
- · Everything in Advanced
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShopbot is an AI call assistant purpose-built for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions by phone. Add local phone numbers for each market, keep transcripts, and escalate to your team when needed. A free on-site chatbot is included for pre-sale and simple FAQs.
Voice Nimble adds an AI voice agent to your store that speaks with customers over the phone, so you do not need to hire a call team. The agent can call buyers to confirm new orders, including cash-on-delivery orders, which helps you reduce fake and returned orders. It can also answer common questions about products, orders, shipping, and store policies at any time of day.
- Instant AI responses trained on your store’s content
- WhatsApp chat icon
- Order Tracking
- AI Training
- Calls customers to confirm new orders and reduce fake or returned orders
- Answers questions about products, orders, and shipping any time of day
- Speaks with each customer in their own language during the call
- Records calls and saves them to your own cloud storage for review
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Shopbot |  Voice Nimble |
|---|---|---|
| Detected stores | 20 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | 1 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Home & Garden, Business & Industrial, Food, Beverages & Tobacco | Not published |
| Top store countries | Australia, Brazil, United States | Not published |
Reviews
| Measure | Shopbot | Voice Nimble |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 2 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Shopbot | Voice Nimble |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $39/month | $29/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 3 | 3 |
Listing
| Measure | Shopbot | Voice Nimble |
|---|---|---|
| Shopify category rank | #400(ahead) | #661 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Dec 27, 2024 | Jun 24, 2026 |
| Languages | 5 | 1 |
| Developer | ShopBot | Dreamdare Studio |
FAQ
Shopbot and Voice Nimble: common questions
- Is Shopbot or Voice Nimble cheaper?
- Paid plans start at $39/month for Shopbot and $29/month for Voice Nimble. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Shopbot lists 9 the others don’t mention, such as Agent avatar, AI chatbots, Color and font, Customer insights. Voice Nimble lists 5 the others don’t mention, such as Business hours, Chat assignment, Review requests, Shipping alerts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Shopbot, Oct 13, 2026 for Voice Nimble; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Shopbot, Oct 13, 2026 for Voice Nimble. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.