ShopAssist AI vs Txted AI: Price Alert

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ShopAssist AI, Nov 7, 2026 for Txted AI.

The short answer

  • Only Txted AI lists a free plan. Paid plans start at $39/month for ShopAssist AI and $12/month for Txted AI.
  • Txted AI lists 16 features ShopAssist AI’s listing doesn’t mention, including Auto-assign, Auto-reply, Contact form.

Head to head

Detected stores

ShopAssist AI: —
Txted AI: 1

App Store reviews

ShopAssist AI: —
Txted AI: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Helpdesk
  • Helpdesk
Languages
  • English
  • English
Launched
May 20, 2026
Jan 29, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
1 last full month
Detected stores
0active installs
1active installs
  • michaelacandyzz
Most common store size
—
11-50 products100%
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

011FebMarTxted AI: Price Alert: 1 reviews in February 2026Txted AI: Price Alert: 1 reviews in March 2026
ShopAssist AITxted AICompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $39 to $149/month
From $0 to $49/month
Plans
Starter$39/month
14-day free trial
Growth$79/month
14-day free trial
Pro$149/month
14-day free trial
Free PlanFree
  • · 50 conversations/month
  • · Built-in analytics
  • · No overage fees (pauses at 50)
  • · SMS, WhatsApp & Web channels
  • · Standard support
  • · Unlimited checkouts
Starter$12/month
$0.01 per extra conversation after 12/month
  • · 300 conversations/month
  • · Built-in analytics
  • · SMS, WhatsApp & Web channels
  • · Standard support
  • · Unlimited checkouts
  • · Unlimited profiles
Base$29/month
$0.01 per extra conversation after 29/month
  • · 1000 conversations/month
  • · Built-in analytics
  • · SMS, WhatsApp & Web channels
  • · Standard support
  • · Unlimited checkouts
  • · Unlimited profiles
High-Volume$49/month
$0.01 per extra conversation after 49/month
  • · 48hrs priority support
  • · 5000 conversations/month
  • · Built-in analytics
  • · SMS & WhatsApp channels
  • · Standard support
  • · Unlimited checkouts
Coverage
4 of 20 features20%
20 of 20 features100%
Unique strengths
—
  • Auto-assign
  • Auto-reply
  • Contact form
  • Customer notifications
  • +12 more
Helpdesk
20%4/20
100%20/20
Channels
25%2/8
100%8/8
Workflow automation
17%2/12
100%12/12
0416onlybothonly
ShopAssist AITxted AI20 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

ShopAssist AI scans your Shopify store in 60 seconds, finds every reason customers aren't buying, and shows you revenue impact. Most merchants never know why customers leave without buying. ShopAssist AI changes that — it detects conversion blockers across all your products and policies, answers customer questions 24/7 with store-specific AI chat, and attributes every influenced purchase directly to the conversation…

Txted AI helps recover lost sales by capturing shopper price intent and turning it into conversions. Customers can set a target price while browsing, and Txted AI automatically re-engages them when it’s met. Merchants gain insights into pricing preferences to inform discounts and bundles. Txted also answers order and shipping questions using live Shopify data, reducing support volume.

Key points
  • Scan your store in 60 seconds and find every conversion blocker instantly
  • AI chat answers customer questions 24/7 using your real store data
  • Revenue dashboard shows exactly which conversations drove purchases
  • Answer product questions with up to date catalog, pricing, and shipping details
  • Recommend relevant products, variants, and add-ons based on customer preferences
  • Add items to cart and send checkout links in chat using storefront inventory
  • Create support tickets from messages and route issue details to your team
Screenshots
Understand customer interactions
Auto-generate 15 SEO-optimized FAQs in one clickShopAssist AI scanner: 17 products, 20 conversion blockers foundStore scanned: 17 products, 20 conversion blockers found
Texts to revenue—recommend, upsell, and checkout in chat
Question to checkout to support—your AI runs the buyer journeyDiscovery to delivery support—your store runs in one threadOne brand, one thread—tracking, returns, and support included

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureShopAssist AITxted AI
Detected storesNot published1as of Nov 7, 2026
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedFood, Beverages & Tobacco
Top store countriesNot publishedNot published

Reviews

MeasureShopAssist AITxted AI
App Store ratingNot published5.0 ★
App Store reviewsNot published1
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureShopAssist AITxted AI
Free planNot listedYes
Lowest paid monthly plan$39/month$12/month(ahead)
Longest free trial14 daysNot listed
Plans listed34

Listing

MeasureShopAssist AITxted AI
Shopify category rank#270in Helpdesk#145(ahead)in Helpdesk
Shopify App ChartsNot on this week’s charts#11 in Helpdesk
Built for ShopifyNoNo
LaunchedMay 20, 2026Jan 29, 2026
Languages1English1English
Developer17924232 CANADA INC.Txted.ai llc

FAQ

ShopAssist AI and Txted AI: common questions

Is ShopAssist AI or Txted AI cheaper?
Only Txted AI lists a free plan. Paid plans start at $39/month for ShopAssist AI and $12/month for Txted AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Txted AI lists 16 the others don’t mention, such as Auto-assign, Auto-reply, Contact form, Customer notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ShopAssist AI, Nov 7, 2026 for Txted AI; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ShopAssist AI, Nov 7, 2026 for Txted AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.