ShopAssist AI vs StorePilot – AI Customer Suppo
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only StorePilot lists a free plan. Paid plans start at $39/month for ShopAssist AI and $19/month for StorePilot.
- ShopAssist AI lists 3 features StorePilot’s listing doesn’t mention, including AI responses, Analytics, FAQs.
Head to head
Starter
Growth
Pro
Free
- · 50 AI replies per month
- · AI auto-answers & email handoff
- · Storefront AI chat widget & inbox
Starter
- · 1,000 AI replies per month
- · Everything in Free
- · Live Agent, Knowledge Base & Product AI
Growth
- · 5,000 AI replies per month
- · Everything in Starter
- · Inventory & competitor intelligence
Pro
- · 20,000 AI replies per month
- · AI Image Studio & Business Advisor
- · Everything in Growth
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShopAssist AI scans your Shopify store in 60 seconds, finds every reason customers aren't buying, and shows you revenue impact. Most merchants never know why customers leave without buying. ShopAssist AI changes that — it detects conversion blockers across all your products and policies, answers customer questions 24/7 with store-specific AI chat, and attributes every influenced purchase directly to the conversation…
StorePilotAI is built for Shopify merchants who want a practical support workspace inside Shopify Admin. Merchants can add a storefront chat widget, publish common support questions, review unanswered shopper questions, and manage conversations from a clean embedded dashboard. The app currently syncs product, collection, location, and inventory data.
- Scan your store in 60 seconds and find every conversion blocker instantly
- AI chat answers customer questions 24/7 using your real store data
- Revenue dashboard shows exactly which conversations drove purchases
- Storefront chat widget: Add a Shopify theme app extension.
- Curated support questions
- AI-assisted replies
- Support inbox
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ShopAssist AI |  StorePilot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ShopAssist AI | StorePilot |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ShopAssist AI | StorePilot |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $39/month | $19/month(ahead) |
| Longest free trial | 14 days | 90 days |
| Plans listed | 3 | 4 |
Listing
| Measure | ShopAssist AI | StorePilot |
|---|---|---|
| Shopify category rank | #270 | #222(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 20, 2026 | Jun 29, 2026 |
| Languages | 1 | 1 |
| Developer | 17924232 CANADA INC. | SRSOFT |
FAQ
ShopAssist AI and StorePilot: common questions
- Is ShopAssist AI or StorePilot cheaper?
- Only StorePilot lists a free plan. Paid plans start at $39/month for ShopAssist AI and $19/month for StorePilot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ShopAssist AI lists 3 the others don’t mention, such as AI responses, Analytics, FAQs. StorePilot lists 2 the others don’t mention, such as Auto-reply, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.