ShopAssist AI vs Soreya

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Paid plans start at $39/month for ShopAssist AI and $99/month for Soreya.
  • Soreya lists 15 features ShopAssist AI’s listing doesn’t mention, including AI insights, Analytics dashboard, Auto-reply.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Helpdesk
  • Analytics
  • Helpdesk
Languages
  • English
  • Dutch
  • English
Launched
May 20, 2026
Jul 22, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $39 to $149/month
From $99 to $599/month
Plans
Starter$39/month
14-day free trial
Growth$79/month
14-day free trial
Pro$149/month
14-day free trial
Core$99/month
14-day free trial
  • · Antwoorden pas na jouw goedkeuring
  • · Eén e-mailpostbus (Outlook of Gmail)
  • · Eén gebruiker
  • · Kennisbank + merkstem
  • · Klantenservice-copilot
team$299/month
14-day free trial
  • · Bol.com
  • · Marketing- en ROAS-inzicht
  • · Productdata met EAN/GS1-barcodes
  • · Voorrang bij support
scale$599/month
14-day free trial
  • · Alles uit core
  • · Meelezende copilot
  • · Meerdere teamleden
  • · Mini CRM
  • · WhatsApp, Messenger en Instagram
Coverage
4 of 19 features21%
16 of 19 features84%
Unique strengths
  • Analytics
  • Chatbot
  • FAQs
  • AI insights
  • Analytics dashboard
  • Auto-reply
  • Custom dashboards
  • +11 more
Analytics
0%0/8
100%8/8
Marketing and sales
0%0/4
100%4/4
Visuals and reports
0%0/4
100%4/4
Helpdesk
36%4/11
73%8/11
Channels
40%2/5
60%3/5
Workflow automation
33%2/6
83%5/6
3115onlybothonly
ShopAssist AISoreya19 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

ShopAssist AI scans your Shopify store in 60 seconds, finds every reason customers aren't buying, and shows you revenue impact. Most merchants never know why customers leave without buying. ShopAssist AI changes that — it detects conversion blockers across all your products and policies, answers customer questions 24/7 with store-specific AI chat, and attributes every influenced purchase directly to the conversation…

Soreya is je assistent voor je hele webshop. Klantenservice, productdata, verkoop en marketing op één plek, met proactieve signalen die je wijzen op wat vandaag telt. Soreya gebruikt AI om mee te denken en dingen voor te stellen, maar jij houdt altijd de regie.

Key points
  • Scan your store in 60 seconds and find every conversion blocker instantly
  • AI chat answers customer questions 24/7 using your real store data
  • Revenue dashboard shows exactly which conversations drove purchases
  • Alle klantvragen uit e-mail, WhatsApp, Messenger en Instagram in één wachtrij
  • Concept-antwoorden in jouw merkstem, onderbouwd met je orders en producten
  • Bewaakt je productdata: GS1, omschrijvingen, afbeeldingen en klaar voor bol.com
  • Verkoop, ROAS en klantafspraken op één dashboard, met proactieve signalen
Screenshots
Understand customer interactions
Auto-generate 15 SEO-optimized FAQs in one clickShopAssist AI scanner: 17 products, 20 conversion blockers foundStore scanned: 17 products, 20 conversion blockers found
Marketinginzicht in Soreya: uitgaven en ROAS per kanaal
Werklijst met producten die een EAN nodig hebbenVerkoopinzicht in Soreya: omzet, verkochte stuks, omzet per weekJe rustige assitent voor je hele webshop

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureShopAssist AISoreya
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureShopAssist AISoreya
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureShopAssist AISoreya
Free planNot listedNot listed
Lowest paid monthly plan$39/month(ahead)$99/month
Longest free trial14 days14 days
Plans listed33

Listing

MeasureShopAssist AISoreya
Shopify category rank#270in Helpdesk#194(ahead)in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 20, 2026Jul 22, 2026
Languages1English2Dutch, English
Developer17924232 CANADA INC.Livato

FAQ

ShopAssist AI and Soreya: common questions

Is ShopAssist AI or Soreya cheaper?
Paid plans start at $39/month for ShopAssist AI and $99/month for Soreya. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
ShopAssist AI lists 3 the others don’t mention, such as Analytics, Chatbot, FAQs. Soreya lists 15 the others don’t mention, such as AI insights, Analytics dashboard, Auto-reply, Custom dashboards. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.