ShopAsk vs Shopchat AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Both list a free plan. Paid plans start at $29/month for ShopAsk and $14.99/month for Shopchat AI.
- ShopAsk lists 11 features Shopchat AI’s listing doesn’t mention, including Agent analytics, AI chatbots, Chat buttons.
Head to head
Free
- · 50 messages per month
- · ShopAsk Branding
Growth
- · 500 messages per month
- · Email Support
- · Monthly analytics of questions asked
- · White-label
Growth
- · 2000 messages per month
- · Full analytics
- · Priority Support
Pro
- · Daily analytics of questions asked
- · Priority Support
- · Unlimited* messages per month
Free
- · 10 Produkte
- · 100 Nachrichten einmalig
Starter
- · 100 Produkte
- · 500 Nachrichten/Monat
- · Mehrsprachig
- · Wissensdatenbank (3 Eintraege)
Pro
- · 2.000 Nachrichten/Monat
- · Mehrsprachig
- · Statistiken & Tagesbericht
- · Unbegrenzt Produkte
- · Wissensdatenbank
Business
- · 10.000 Nachrichten/Monat
- · Eigenes Branding
- · Mehrsprachig
- · Unbegrenzt Produkte
- · Wissensdatenbank
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureA chat widget that knows your entire store the moment you install it. Products, pages, policies, prices — no setup, no training, no code changes. Customers ask natural questions and get accurate answers instantly using your content and products.Helps them find what they're looking for and make purchasing decisions faster. Includes analytics showing exactly what your customers are searching for.
ShopChat AI ist ein intelligenter Chatbot, der Kundenfragen beantwortet, Produkte empfiehlt und Bestellungen verfolgt — vollautomatisch und KI-gesteuert. Steigere deine Conversion-Rate und reduziere Support-Anfragen mit 24/7 mehrsprachigem Kundenservice direkt in deinem Shop.
- Supports any language - customers can ask questions in their own language
- Imports your full product catalog automatically on install
- Zero configuration - installs and works immediately with no setup needed
- 34+ rich UI components to display answers as cards, tables, and more
- Empfiehlt passende Produkte mit Bildern, Preisen und Kauflinks direkt im Chat
- Kunden prüfen Bestellstatus und Tracking direkt im Chat — ohne Support.
- Erkennt die Kundensprache automatisch und antwortet in 6 Sprachen.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ShopAsk |  Shopchat AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ShopAsk | Shopchat AI |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ShopAsk | Shopchat AI |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29/month | $14.99/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | ShopAsk | Shopchat AI |
|---|---|---|
| Shopify category rank | #627 | #130 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 4, 2026 | Apr 30, 2026 |
| Languages | 33 | 2 |
| Developer | ShopAsk | Dominik Zyla |
FAQ
ShopAsk and Shopchat AI: common questions
- Is ShopAsk or Shopchat AI cheaper?
- Both list a free plan. Paid plans start at $29/month for ShopAsk and $14.99/month for Shopchat AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ShopAsk lists 11 the others don’t mention, such as Agent analytics, AI chatbots, Chat buttons, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.