ShopAI Assistant vs Valen: AI Shopping Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for ShopAI Assistant, Nov 2, 2026 for Valen.
The short answer
- Both list a free plan. Paid plans start at $9/month for ShopAI Assistant and $49/month for Valen.
- ShopAI Assistant lists 6 features Valen’s listing doesn’t mention, including Chat buttons, Chat window, Product recommendations.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 100 AI messages/month
- · Add to cart & checkout in chat
- · Basic analytics
- · Multi-language support
- · Product search & variant selection
- · Real-time inventory tracking
Starter
- · 500 AI messages/month
- · All free features included
- · Live chat support
- · Order tracking in chat
- · Up to 20 FAQs
- · Up to 500 products
Growth
- · 2,000 AI messages/month
- · All starter features included
- · Lead generation support
- · Smart reorder suggestions
- · Up to 1,000 products
- · Up to 50 FAQs
Pro
- · 5,000 AI messages/month
- · AI-driven rules and workflows
- · Advanced AI conversations
- · All growth features included
- · Priority support
- · Trigger-based automations
Free
- · 50 chat conversations/month
- · No payment required
- · Product search, compare and add to cart
- · Store policy Q&A
Starter
- · 30 virtual try-ons/month
- · 300 chat conversations/month
- · Extra conversations billed per use
- · Outfit builder and virtual try-on
Growth
- · 1,000 chat conversations/month
- · 150 virtual try-ons/month
- · Extra conversations billed per use
- · Outfit builder and virtual try-on
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShopAI Assistant transforms e-commerce with intelligent automation. Shoppers get 24/7 AI support to search products, select variants, and checkout instantly. Live agent chat stands by for complex queries. Beyond sales, it captures leads and automates workflows with AI-driven rules.
Valen adds an AI chat to your store that knows your catalog, shipping rules and store policies. Shoppers ask in their own words and Valen finds the fitting products, compares them side by side, suggests matching items and adds them to the cart. For fashion stores, shoppers can also build outfits and see a virtual try-on. You choose which tools are on and follow the results in the app dashboard.
- Natural product search using customer-friendly chat
- Easily select size, color, and variants in chat
- Send pre-filled Shopify checkout links instantly
- Add or remove products from cart through chat
- Answers product, shipping and returns questions from your real store data
- Finds, compares and adds products to the cart from the chat
- Suggests matching items and cheaper alternatives as shoppers ask
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ShopAI Assistant | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ShopAI Assistant | |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 4 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ShopAI Assistant | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $49/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 3 |
Listing
| Measure | ShopAI Assistant | |
|---|---|---|
| Shopify category rank | #477 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 24, 2025 | Nov 2, 2026 |
| Languages | 1 | 1 |
| Developer | Webewox | Valen |
FAQ
ShopAI Assistant and Valen: common questions
- Is ShopAI Assistant or Valen cheaper?
- Both list a free plan. Paid plans start at $9/month for ShopAI Assistant and $49/month for Valen. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ShopAI Assistant lists 6 the others don’t mention, such as Chat buttons, Chat window, Product recommendations, Quick replies. Valen lists 1 the others don’t mention, such as File upload. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for ShopAI Assistant, Nov 2, 2026 for Valen; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for ShopAI Assistant, Nov 2, 2026 for Valen. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.