ShopAI Assistant vs ShopAsk
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- On the Shopify App Store: ShopAI Assistant 5.0 from 2 reviews and ShopAsk 5.0 from 1 reviews.
- Both list a free plan. Paid plans start at $9/month for ShopAI Assistant and $29/month for ShopAsk.
- ShopAsk lists 5 features ShopAI Assistant’s listing doesn’t mention, including Agent analytics, Chat flows, Customer insights.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 100 AI messages/month
- · Add to cart & checkout in chat
- · Basic analytics
- · Multi-language support
- · Product search & variant selection
- · Real-time inventory tracking
Starter
- · 500 AI messages/month
- · All free features included
- · Live chat support
- · Order tracking in chat
- · Up to 20 FAQs
- · Up to 500 products
Growth
- · 2,000 AI messages/month
- · All starter features included
- · Lead generation support
- · Smart reorder suggestions
- · Up to 1,000 products
- · Up to 50 FAQs
Pro
- · 5,000 AI messages/month
- · AI-driven rules and workflows
- · Advanced AI conversations
- · All growth features included
- · Priority support
- · Trigger-based automations
Free
- · 50 messages per month
- · ShopAsk Branding
Growth
- · 500 messages per month
- · Email Support
- · Monthly analytics of questions asked
- · White-label
Growth
- · 2000 messages per month
- · Full analytics
- · Priority Support
Pro
- · Daily analytics of questions asked
- · Priority Support
- · Unlimited* messages per month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShopAI Assistant transforms e-commerce with intelligent automation. Shoppers get 24/7 AI support to search products, select variants, and checkout instantly. Live agent chat stands by for complex queries. Beyond sales, it captures leads and automates workflows with AI-driven rules.
A chat widget that knows your entire store the moment you install it. Products, pages, policies, prices — no setup, no training, no code changes. Customers ask natural questions and get accurate answers instantly using your content and products.Helps them find what they're looking for and make purchasing decisions faster. Includes analytics showing exactly what your customers are searching for.
- Natural product search using customer-friendly chat
- Easily select size, color, and variants in chat
- Send pre-filled Shopify checkout links instantly
- Add or remove products from cart through chat
- Supports any language - customers can ask questions in their own language
- Imports your full product catalog automatically on install
- Zero configuration - installs and works immediately with no setup needed
- 34+ rich UI components to display answers as cards, tables, and more
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ShopAI Assistant |  ShopAsk |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ShopAI Assistant | ShopAsk |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 2(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ShopAI Assistant | ShopAsk |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $29/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | ShopAI Assistant | ShopAsk |
|---|---|---|
| Shopify category rank | #477(ahead) | #627 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 24, 2025 | May 4, 2026 |
| Languages | 1 | 33 |
| Developer | Webewox | ShopAsk |
FAQ
ShopAI Assistant and ShopAsk: common questions
- Is ShopAI Assistant or ShopAsk cheaper?
- Both list a free plan. Paid plans start at $9/month for ShopAI Assistant and $29/month for ShopAsk. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, ShopAI Assistant or ShopAsk?
- On the Shopify App Store: ShopAI Assistant 5.0 from 2 reviews and ShopAsk 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- ShopAI Assistant lists 3 the others don’t mention, such as Product recommendations, Quick replies, Upsell. ShopAsk lists 5 the others don’t mention, such as Agent analytics, Chat flows, Customer insights, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.