ShopAgent – AI Chatbot vs VoiceAgent: AI Voice & Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ShopAgent, Nov 10, 2026 for VoiceAgent.
The short answer
- Only ShopAgent lists a free plan. Paid plans start at $19/month for ShopAgent and $29/month for VoiceAgent.
- VoiceAgent lists 9 features ShopAgent’s listing doesn’t mention, including Agent analytics, Behavior insights, Chat window.
Head to head
Starter
- · 100 AI chats per month
- · Basic performance analytics
- · Custom welcome message
- · Trained on all your products
Growth
- · 1,000 AI chats per month
- · Advanced AI responses
- · Conversation history
- · Priority response speed
- · Remove app branding
- · Trained on collections
Scale
- · Advanced analytics dashboard
- · Early access to features
- · Fastest response speed
- · Premium AI reasoning
- · Priority support
- · Unlimited AI chats
Starter
- · 100 typed answers every 30 days
- · 120 voice minutes every 30 days
- · Extra usage only if you turn it on
Growth
- · 300 typed answers every 30 days
- · 350 voice minutes every 30 days
- · Extra usage only if you turn it on
Pro
- · 1,000 typed answers every 30 days
- · 900 voice minutes every 30 days
- · Extra usage only if you turn it on
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShopAgent adds an AI chatbot to your storefront that answers product questions and helps customers find the right items instantly. The chatbot uses your store catalog to provide accurate product details, recommend relevant products, and assist shoppers 24/7. By answering common questions automatically, ShopAgent reduces support workload and helps guide customers toward purchase.
Shoppers get answers in your store’s own words, by voice or chat. It shows product and collection cards, answers in the shopper’s language, and speaks with the voice you choose. Answers come from your Shopify products, store policies and the answers you publish. Cart changes need the shopper’s confirmation and work in US-dollar, yen and won stores. Review usage and set spending limits in Shopify admin.
- Answers customer questions using your product details in real time.
- Recommends relevant products to help shoppers find what they need.
- Runs 24/7 on your store to support customers without extra effort.
- Shoppers ask by voice or text and get product cards from your catalog
- Answers in the shopper’s language, with a voice you choose
- Grounded in your products, policies and your own published answers
- Add to cart only after the shopper confirms (US dollar, yen and won stores)
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ShopAgent | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ShopAgent | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ShopAgent | |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $29/month |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 3 |
Listing
| Measure | ShopAgent | |
|---|---|---|
| Shopify category rank | #915 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 7, 2025 | Nov 9, 2026 |
| Languages | 2 | 1 |
| Developer | gregou | AZ Digital Inc |
FAQ
ShopAgent and VoiceAgent: common questions
- Is ShopAgent or VoiceAgent cheaper?
- Only ShopAgent lists a free plan. Paid plans start at $19/month for ShopAgent and $29/month for VoiceAgent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ShopAgent lists 5 the others don’t mention, such as Color and font, Live chat, Product recommendations, Quick replies. VoiceAgent lists 9 the others don’t mention, such as Agent analytics, Behavior insights, Chat window, Custom styling. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ShopAgent, Nov 10, 2026 for VoiceAgent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ShopAgent, Nov 10, 2026 for VoiceAgent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.