ShopAgent – AI Chatbot vs Statiq Support Agent

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Only ShopAgent lists a free plan. Paid plans start at $19/month for ShopAgent and $19/month for Statiq Support Agent.
  • Statiq Support Agent lists 10 features ShopAgent’s listing doesn’t mention, including Agent analytics, Agent avatar, Cart recovery.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • French
  • English
Launched
Jul 7, 2025
Jul 31, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $59/month
$19/month
Plans
StarterFree
  • · 100 AI chats per month
  • · Basic performance analytics
  • · Custom welcome message
  • · Trained on all your products
Growth$19/month
14-day free trial
  • · 1,000 AI chats per month
  • · Advanced AI responses
  • · Conversation history
  • · Priority response speed
  • · Remove app branding
  • · Trained on collections
Scale$59/month
14-day free trial
  • · Advanced analytics dashboard
  • · Early access to features
  • · Fastest response speed
  • · Premium AI reasoning
  • · Priority support
  • · Unlimited AI chats
Pro$19/month
Coverage
10 of 20 features50%
17 of 20 features85%
Unique strengths
  • Chat buttons
  • Color and font
  • Product recommendations
  • Agent analytics
  • Agent avatar
  • Cart recovery
  • Chat assignment
  • +6 more
Chat
50%10/20
85%17/20
Automated responses
57%4/7
86%6/7
Customization
43%3/7
71%5/7
Real-time messaging
50%3/6
100%6/6
3710onlybothonly
ShopAgentStatiq Support Agent20 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

ShopAgent adds an AI chatbot to your storefront that answers product questions and helps customers find the right items instantly. The chatbot uses your store catalog to provide accurate product details, recommend relevant products, and assist shoppers 24/7. By answering common questions automatically, ShopAgent reduces support workload and helps guide customers toward purchase.

Most support questions are the same few: where is my order, is this in stock, what is your return policy. Answering them by hand takes hours every week, and customers who wait often do not come back. Statiq Support Agent answers them for you. It connects to your store data, so replies come from your real orders and products rather than guesswork.

Key points
  • Answers customer questions using your product details in real time.
  • Recommends relevant products to help shoppers find what they need.
  • Runs 24/7 on your store to support customers without extra effort.
  • Answers order status questions using live order data from your store
  • Looks up product details and availability for accurate answers
  • Works around the clock, so customers never wait for business hours
  • Installs in minutes with no coding and no theme edits
Screenshots
Chatbot answering product questions on a storefront page
Customize chatbot appearance and behaviorManage product info used in chatbot answersUser chat history in admin dashboard
Statiq Support Agent install page for connecting a Shopify store
Chat widget answering a customer order status questionEnabling the Statiq widget from the Shopify theme editorChat widget recommending snowboards from the catalog

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureShopAgentStatiq Support Agent
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureShopAgentStatiq Support Agent
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureShopAgentStatiq Support Agent
Free planYesNot listed
Lowest paid monthly plan$19/month$19/month
Longest free trial14 daysNot listed
Plans listed31

Listing

MeasureShopAgentStatiq Support Agent
Shopify category rank#915(ahead)in Chat#975in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJul 7, 2025Jul 31, 2026
Languages2English, French1English
DevelopergregouStatiq Labs

FAQ

ShopAgent and Statiq Support Agent: common questions

Is ShopAgent or Statiq Support Agent cheaper?
Only ShopAgent lists a free plan. Paid plans start at $19/month for ShopAgent and $19/month for Statiq Support Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
ShopAgent lists 3 the others don’t mention, such as Chat buttons, Color and font, Product recommendations. Statiq Support Agent lists 10 the others don’t mention, such as Agent analytics, Agent avatar, Cart recovery, Chat assignment. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.