ShopAgent – AI Chatbot vs Shopi‑AI Voice & Chatbot

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Only ShopAgent lists a free plan. Paid plans start at $19/month for ShopAgent and $23/month for Shopi‑AI Voice & Chatbot.
  • Shopi‑AI Voice & Chatbot lists 5 features ShopAgent’s listing doesn’t mention, including Chat flows, Chat window, Encryption.

Head to head

App Store reviews

ShopAgent: —
Shopi‑AI Voice & Chatbot: 6
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • French
  • English
Launched
Jul 7, 2025
Feb 19, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $59/month
From $23 to $166/month
Plans
StarterFree
  • · 100 AI chats per month
  • · Basic performance analytics
  • · Custom welcome message
  • · Trained on all your products
Growth$19/month
14-day free trial
  • · 1,000 AI chats per month
  • · Advanced AI responses
  • · Conversation history
  • · Priority response speed
  • · Remove app branding
  • · Trained on collections
Scale$59/month
14-day free trial
  • · Advanced analytics dashboard
  • · Early access to features
  • · Fastest response speed
  • · Premium AI reasoning
  • · Priority support
  • · Unlimited AI chats
Starter Chat AI$23/month
Additional usage is auto-topped up at 20% of plan price. Unused top-ups roll over to the next month.
  • · 360 conversations (less than 7¢ / conv)
  • · Calendar bookings
  • · SMS & email automations
Growth Chat AI$58/month
Additional usage is auto-topped up at 20% of plan price. Unused top-ups roll over to the next month.
  • · 1200 conversations (less than 5¢ / conv)
  • · Priority customer support
  • · Zoho CRM integration
Pro Chat AI$117/month
Additional usage is auto-topped up at 20% of plan price. Unused top-ups roll over to the next month.
  • · 3000 conversations (less than 4¢ / conv)
  • · Webhook integrations
Growth Chat+Voice$166/month
Additional usage is auto-topped up at 20% of plan price. Optional premium voice calls are billed at approx. 50¢/min.
  • · 1200 conversations (less than 5¢ / conv)
  • · Inbound & outbound call campaigns
  • · ~825 voice minutes (less than 15¢ / min)
Coverage
10 of 15 features67%
13 of 15 features87%
Unique strengths
  • Color and font
  • Quick replies
  • Chat flows
  • Chat window
  • Encryption
  • Greetings
  • +1 more
Chat
67%10/15
87%13/15
Automated responses
80%4/5
80%4/5
Customization
60%3/5
80%4/5
Real-time messaging
60%3/5
100%5/5
285onlybothonly
ShopAgentShopi‑AI Voice & Chatbot15 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

ShopAgent adds an AI chatbot to your storefront that answers product questions and helps customers find the right items instantly. The chatbot uses your store catalog to provide accurate product details, recommend relevant products, and assist shoppers 24/7. By answering common questions automatically, ShopAgent reduces support workload and helps guide customers toward purchase.

Call Agent AI automates customer conversations through chat and voice, allowing shoppers to ask questions and get instant answers in multiple languages. It handles common product, order, shipping, and policy inquiries, helping merchants reduce repetitive support work and respond faster without added staff.

Key points
  • Answers customer questions using your product details in real time.
  • Recommends relevant products to help shoppers find what they need.
  • Runs 24/7 on your store to support customers without extra effort.
  • Chat and voice agent that answers customer questions in real time
  • Multilingual support to assist customers in their preferred language
  • Automated follow-ups and appointment scheduling from conversations
  • CRM and webhook integrations to connect chats with existing workflows
Screenshots
Chatbot answering product questions on a storefront page
Customize chatbot appearance and behaviorManage product info used in chatbot answersUser chat history in admin dashboard
Customers can choose to chat or talk with an AI agent
Voice option lets customers speak with an AI agentQuick and simple setup directly inside the Shopify dashboardCustomize your AI assistant’s personality and behavior

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureShopAgentShopi‑AI Voice & Chatbot
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureShopAgentShopi‑AI Voice & Chatbot
App Store ratingNot published5.0 ★
App Store reviewsNot published6
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureShopAgentShopi‑AI Voice & Chatbot
Free planYesNot listed
Lowest paid monthly plan$19/month(ahead)$23/month
Longest free trial14 daysNot listed
Plans listed34

Listing

MeasureShopAgentShopi‑AI Voice & Chatbot
Shopify category rank#915in Chat#237(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJul 7, 2025Feb 19, 2026
Languages2English, French1English
DevelopergregouCall Agent AI Inc.

FAQ

ShopAgent and Shopi‑AI Voice & Chatbot: common questions

Is ShopAgent or Shopi‑AI Voice & Chatbot cheaper?
Only ShopAgent lists a free plan. Paid plans start at $19/month for ShopAgent and $23/month for Shopi‑AI Voice & Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
ShopAgent lists 2 the others don’t mention, such as Color and font, Quick replies. Shopi‑AI Voice & Chatbot lists 5 the others don’t mention, such as Chat flows, Chat window, Encryption, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.