ShopAgent – AI Chatbot vs ShopGeist
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ShopAgent, Oct 14, 2026 for ShopGeist.
The short answer
- Only ShopAgent lists a free plan.
- ShopGeist lists 5 features ShopAgent’s listing doesn’t mention, including Agent avatar, Business hours, Chat window.
Head to head
Starter
- · 100 AI chats per month
- · Basic performance analytics
- · Custom welcome message
- · Trained on all your products
Growth
- · 1,000 AI chats per month
- · Advanced AI responses
- · Conversation history
- · Priority response speed
- · Remove app branding
- · Trained on collections
Scale
- · Advanced analytics dashboard
- · Early access to features
- · Fastest response speed
- · Premium AI reasoning
- · Priority support
- · Unlimited AI chats
Free
- · EU-hosted, data stays in Frankfurt
- · Link ShopGeist to your Shopify store
- · No extra charges to use this connector
- · Optional AI chat widget on your store
- · Order status, tracking, refunds
- · Sync orders, products and pages
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShopAgent adds an AI chatbot to your storefront that answers product questions and helps customers find the right items instantly. The chatbot uses your store catalog to provide accurate product details, recommend relevant products, and assist shoppers 24/7. By answering common questions automatically, ShopAgent reduces support workload and helps guide customers toward purchase.
ShopGeist is an AI support system for Shopify shops. This app connects your store to it: install the app, link your ShopGeist account, and your products, pages, policies and order data become available to ShopGeist so it answers customer questions accurately. It also adds an optional AI chat widget to your storefront, so shoppers get instant answers in their language.
- Answers customer questions using your product details in real time.
- Recommends relevant products to help shoppers find what they need.
- Runs 24/7 on your store to support customers without extra effort.
- Answers shopper questions from your real products, pages, and policies
- Replies instantly in the shopper's language, 24/7, with no live agent
- Customizable widget: bot name, accent color, welcome message, position
- Conversation dashboard to review what shoppers ask and where they move on
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ShopAgent |  ShopGeist |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ShopAgent | ShopGeist |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
ShopAgent and ShopGeist: common questions
- Is ShopAgent or ShopGeist cheaper?
- Only ShopAgent lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ShopAgent lists 3 the others don’t mention, such as Chat buttons, Live chat, Send transcript. ShopGeist lists 5 the others don’t mention, such as Agent avatar, Business hours, Chat window, Encryption. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ShopAgent, Oct 14, 2026 for ShopGeist; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ShopAgent, Oct 14, 2026 for ShopGeist. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.