ShopAgent – AI Chatbot vs ShopBrain: AI Agent & Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ShopAgent, Sep 16, 2026 for ShopBrain.
The short answer
- Only ShopAgent lists a free plan.
- ShopAgent lists 5 features ShopBrain’s listing doesn’t mention, including FAQs, Live chat, Multi-language.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 100 AI chats per month
- · Basic performance analytics
- · Custom welcome message
- · Trained on all your products
Growth
- · 1,000 AI chats per month
- · Advanced AI responses
- · Conversation history
- · Priority response speed
- · Remove app branding
- · Trained on collections
Scale
- · Advanced analytics dashboard
- · Early access to features
- · Fastest response speed
- · Premium AI reasoning
- · Priority support
- · Unlimited AI chats
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShopAgent adds an AI chatbot to your storefront that answers product questions and helps customers find the right items instantly. The chatbot uses your store catalog to provide accurate product details, recommend relevant products, and assist shoppers 24/7. By answering common questions automatically, ShopAgent reduces support workload and helps guide customers toward purchase.
ShopBrain is an AI-powered shopping assistant for Shopify that enhances the customer shopping experience through natural, conversational interactions. It helps shoppers discover relevant products, presents product images, details, and key information, enables them to add items directly to their cart, and seamlessly guides them to Shopify Checkout.
- Answers customer questions using your product details in real time.
- Recommends relevant products to help shoppers find what they need.
- Runs 24/7 on your store to support customers without extra effort.
- AI-powered product search and recommendations
- Add products to cart directly from chat
- Guide customers to Shopify Checkout
- Customize the chat button and popup
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ShopAgent |  ShopBrain |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ShopAgent | ShopBrain |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
ShopAgent and ShopBrain: common questions
- Is ShopAgent or ShopBrain cheaper?
- Only ShopAgent lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ShopAgent lists 5 the others don’t mention, such as FAQs, Live chat, Multi-language, Quick replies. ShopBrain lists 1 the others don’t mention, such as Agent avatar. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ShopAgent, Sep 16, 2026 for ShopBrain; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ShopAgent, Sep 16, 2026 for ShopBrain. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.