ShopAgent – AI Chatbot vs ShopAI Product Analytics

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Only ShopAgent lists a free plan. Paid plans start at $19/month for ShopAgent and $9/month for ShopAI Product Analytics.
  • ShopAgent lists 6 features ShopAI Product Analytics’s listing doesn’t mention, including Chat buttons, Color and font, Live chat.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Chat
Languages
  • English
  • French
  • English
Launched
Jul 7, 2025
Jan 8, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $59/month
$9/month
Plans
StarterFree
  • · 100 AI chats per month
  • · Basic performance analytics
  • · Custom welcome message
  • · Trained on all your products
Growth$19/month
14-day free trial
  • · 1,000 AI chats per month
  • · Advanced AI responses
  • · Conversation history
  • · Priority response speed
  • · Remove app branding
  • · Trained on collections
Scale$59/month
14-day free trial
  • · Advanced analytics dashboard
  • · Early access to features
  • · Fastest response speed
  • · Premium AI reasoning
  • · Priority support
  • · Unlimited AI chats
ShopAI Classic$9/month
7-day free trial
Coverage
10 of 13 features77%
7 of 13 features54%
Unique strengths
  • Chat buttons
  • Color and font
  • Live chat
  • Multi-language
  • +2 more
  • Agent analytics
  • Customer insights
  • Upsell
Chat
77%10/13
54%7/13
Automated responses
80%4/5
80%4/5
Customization
100%3/3
0%0/3
Real-time messaging
60%3/5
60%3/5
643onlybothonly
ShopAgentShopAI Product Analytics13 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

ShopAgent adds an AI chatbot to your storefront that answers product questions and helps customers find the right items instantly. The chatbot uses your store catalog to provide accurate product details, recommend relevant products, and assist shoppers 24/7. By answering common questions automatically, ShopAgent reduces support workload and helps guide customers toward purchase.

ShopAI Product Analytics is an advanced AI agent that connects customers and stores in real time. It provides instant responses, personalized product recommendations, and intelligent automation for seamless support. Powered by data-driven insights, it helps businesses understand customer behavior, improve engagement, and sales.

Key points
  • Answers customer questions using your product details in real time.
  • Recommends relevant products to help shoppers find what they need.
  • Runs 24/7 on your store to support customers without extra effort.
  • Engage customers instantly with smart AI chatbots for quick, accurate replies.
  • Sales with AI-powered product suggestions and smart upselling insights.
  • Track chats, analyze behavior, and gain insights with multi-store AI support.
  • Manage multiple stores and teams easily with seamless AI-driven coordination.
Screenshots
Chatbot answering product questions on a storefront page
Customize chatbot appearance and behaviorManage product info used in chatbot answersUser chat history in admin dashboard
AI Product Match • Similar T-Shirts • Smart Search
AI Agent Widget • Ask AI for Product Info • Smart ShoppingAI Support • Refund • Return AssistanceAI Shopping • Snowboard Collection • Visual Search

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureShopAgentShopAI Product Analytics
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureShopAgentShopAI Product Analytics
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureShopAgentShopAI Product Analytics
Free planYesNot listed
Lowest paid monthly plan$19/month$9/month(ahead)
Longest free trial14 days7 days
Plans listed31

Listing

MeasureShopAgentShopAI Product Analytics
Shopify category rank#915(ahead)in Chat#923in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJul 7, 2025Jan 8, 2026
Languages2English, French1English
DevelopergregouDatadesq

FAQ

ShopAgent and ShopAI Product Analytics: common questions

Is ShopAgent or ShopAI Product Analytics cheaper?
Only ShopAgent lists a free plan. Paid plans start at $19/month for ShopAgent and $9/month for ShopAI Product Analytics. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
ShopAgent lists 6 the others don’t mention, such as Chat buttons, Color and font, Live chat, Multi-language. ShopAI Product Analytics lists 3 the others don’t mention, such as Agent analytics, Customer insights, Upsell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.