Shop Notes vs Smart Notes: Team Order Notes
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Feb 19, 2026 for Shop Notes, Oct 14, 2026 for Smart Notes.
The short answer
Head to head
Smart Notes
- · (Custom) Note templates
- · @mention teammates
- · Email notifications
- · Export to CSV, PDF, JSON
- · Full-text search
- · Pin important notes
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShop Notes adds a shared internal note to orders, customers, and products directly inside your store admin. Teams can capture important context, updates, and reminders in one place, keeping information attached to records and visible to everyone working in the store.
Smart Notes lets your team leave formatted notes on orders, customers, and products — directly in Shopify admin. Write structured notes with headings, task checklists, tags, and image attachments. Pin notes to the top, assign categories like Shipping or Urgent, and set priority flags. Mention teammates with @ for instant email notifications.
- Add shared internal notes to orders, customers, and products
- Notes live directly inside the store admin
- Single living note per record to keep context clean
- All staff can view and edit the same note
- Rich text editor with tasks, checklists & image attachments
- Notes on orders, customers AND products — with pin, categories & priority
- @mention teammates — they get instant email notifications
- Full-text search across all notes in your store
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Shop Notes |  Smart Notes |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Shop Notes | Smart Notes |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Shop Notes | Smart Notes |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $4.99/month |
| Longest free trial | Not listed | 30 days |
| Plans listed | Not published | 1 |
Listing
| Measure | Shop Notes | Smart Notes |
|---|---|---|
| Shopify category rank | Not enough data | #193 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 12, 2026 | Apr 30, 2026 |
| Languages | 1 | 1 |
| Developer | Elevixa | Untapped B.V. |
FAQ
Shop Notes and Smart Notes: common questions
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Feb 19, 2026 for Shop Notes, Oct 14, 2026 for Smart Notes; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Feb 19, 2026 for Shop Notes, Oct 14, 2026 for Smart Notes. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.