Shipup vs Webin Order Exceptions
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Shipup, Nov 3, 2026 for Webin Order Exceptions.
The short answer
- Paid plans start at $75/month for Shipup and $29/month for Webin Order Exceptions.
- Shipup lists 10 features Webin Order Exceptions’s listing doesn’t mention, including Branded tracking page, Custom notifications, Custom tracking link.
Head to head
Shipping Notifications and Order Tracking Page
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Subscribe
Starter
- · 300 tracked shipments/month included
- · Every feature in the app
- · Unlimited staff accounts
Growth
- · 1,200 tracked shipments/month included
- · Every feature in the app
- · Unlimited staff accounts
Standard
- · 2,500 tracked shipments/month included
- · Every feature in the app
- · Unlimited staff accounts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making.
A case opens when a carrier scan reports a lost, damaged, delayed or returned shipment. Your team can open a delivered-but-not-received case on any shipment. Each case has an SLA timer, the carrier's claim deadline and a priority score. Your team refunds or reships the Shopify order from the case and exports a claim packet.
- Timely Email and SMS Notifications
- Branded and Customisable Tracking Pages
- Centralised Shipment Dashboard
- Returns management with Automated Exchange & Store Credit Options
- Opens a case when a carrier scan reports loss, damage, delay or a return
- SLA timers by case type, carrier claim deadlines and in-app escalation alerts
- Refund, partially refund or reship a Shopify order without leaving the case
- Claim packet (PDF and ZIP) with scan history, evidence checklist, portal link
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Shipup | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Shipup | |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 9 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Shipup | |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $75/month | $29/month(ahead) |
| Longest free trial | 14 days | 14 days |
| Plans listed | 1 | 3 |
Listing
| Measure | Shipup | |
|---|---|---|
| Shopify category rank | #152 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 28, 2017 | Nov 3, 2026 |
| Languages | 2 | 1 |
| Developer | Shipup | webinstudio |
FAQ
Shipup and Webin Order Exceptions: common questions
- Is Shipup or Webin Order Exceptions cheaper?
- Paid plans start at $75/month for Shipup and $29/month for Webin Order Exceptions. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Shipup lists 10 the others don’t mention, such as Branded tracking page, Custom notifications, Custom tracking link, Estimated delivery date. Webin Order Exceptions lists 1 the others don’t mention, such as Auto-assign. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Shipup, Nov 3, 2026 for Webin Order Exceptions; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Shipup, Nov 3, 2026 for Webin Order Exceptions. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.