SHIPAID ‑ Shipping Guarantee vs Webin Order Exceptions
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for SHIPAID, Nov 3, 2026 for Webin Order Exceptions.
The short answer
- SHIPAID lists 33 features Webin Order Exceptions’s listing doesn’t mention, including Cart drawer, Cart upsell, Checkout upsell.
Head to head
- United States
- Australia
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Starter
- · 300 tracked shipments/month included
- · Every feature in the app
- · Unlimited staff accounts
Growth
- · 1,200 tracked shipments/month included
- · Every feature in the app
- · Unlimited staff accounts
Standard
- · 2,500 tracked shipments/month included
- · Every feature in the app
- · Unlimited staff accounts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTake control of delivery issues, returns, and exchanges through a fully branded platform built to reinforce customer confidence. Manage lost, damaged, or missing orders from your dashboard while maintaining ownership of post-purchase policies. Branded tracking, self-service issue intake, and a customer-facing returns portal reduce friction and strengthen customer relationships.
A case opens when a carrier scan reports a lost, damaged, delayed or returned shipment. Your team can open a delivered-but-not-received case on any shipment. Each case has an SLA timer, the carrier's claim deadline and a priority score. Your team refunds or reships the Shopify order from the case and exports a claim packet.
- Keep the premiums you charge your customers at checkout for extra revenue
- Streamline service with branded Customer Resolution Portal for filing issues
- Manage delivery issues and decide to reship, refund, or deny with just a click
- Alleviate Order Anxiety | Custom Shipping Notifications and Tracking Portal
- Opens a case when a carrier scan reports loss, damage, delay or a return
- SLA timers by case type, carrier claim deadlines and in-app escalation alerts
- Refund, partially refund or reship a Shopify order without leaving the case
- Claim packet (PDF and ZIP) with scan history, evidence checklist, portal link
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SHIPAID | |
|---|---|---|
| Detected stores | 158 | Not published |
| Net store change, 28 days | −3 | 0 |
| Stores added, 28 days | 2 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Food, Beverages & Tobacco, Health & Beauty | Not published |
| Top store countries | United States, Australia, Canada | Not published |
Reviews
| Measure | SHIPAID | |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 25 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | SHIPAID | |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $29/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 3 |
Listing
| Measure | SHIPAID | |
|---|---|---|
| Shopify category rank | #325 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 5, 2022 | Nov 3, 2026 |
| Languages | 1 | 1 |
| Developer | ShipAid | webinstudio |
FAQ
SHIPAID and Webin Order Exceptions: common questions
- What features does each app list that the other doesn’t?
- SHIPAID lists 33 the others don’t mention, such as Cart drawer, Cart upsell, Checkout upsell, Claims dashboard. Webin Order Exceptions lists 1 the others don’t mention, such as Auto-assign. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for SHIPAID, Nov 3, 2026 for Webin Order Exceptions; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for SHIPAID, Nov 3, 2026 for Webin Order Exceptions. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.