Ship24 AI Order Tracking vs Smart Tracking AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Ship24 AI Order Tracking, Oct 14, 2026 for Smart Tracking AI.
The short answer
- Only Ship24 AI Order Tracking lists a free plan. Paid plans start at $3.90/month for Ship24 AI Order Tracking and $9.90/month for Smart Tracking AI.
- Ship24 AI Order Tracking lists 8 features Smart Tracking AI’s listing doesn’t mention, including API, Automations, Branded tracking page.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 10 shipments per month
- · 2,500+ global couriers and 3PLs
- · Branded tracking page
- · Courier's estimated delivery dates
- · Delivery Notifications by email
- · Order status page widget
Essential
- · AI-driven smart refresh
- · Everything in Free, plus
- · Fully customizable Branded Tracking Page
- · Fully customizable Delivery Notification
- · Improved Shipment Dashboard
- · Ship24 AI courier auto-detection
Pro
- · AI Analytics add-on
- · AI predictive delivery date add-on
- · Bulk data export
- · Dedicated customer support
- · Everything in Essential, plus
- · Proof of Delivery add-on
basic
- · $1 = 100 points. Minimum top-up: $5.
- · In-app point recharges anytime.
- · Top-up points never expire.
Professional
- · 1,200 points every 30 days.
- · Includes 300 trial points.
- · Pts roll over for up to 2400pts balance.
- · Top-up points never expire.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEvery “where is my order?” email is time your team could spend selling. Ship24 answers it with a tracking page in your brand, estimated delivery dates and delivery notifications at each step. Switching from Track123, 17TRACK or AfterShip?
Smart Tracking AI helps merchants offer a self-service order tracking page and AI-assisted delivery support. Buyers can search shipment status by order information or tracking number, while the app checks store order ownership, caches repeated lookups, and helps reduce repetitive “Where is my order?” support requests.
- Track shipments from 1,500+ couriers across borders and with auto-detect
- Dashboard to easily add shipments, filter, sort, manage orders, and export data
- Branded tracking page reflecting your brand with marketing space to drive upsell
- Branded email notification to reduce WISMO and drive customer retention
- Real-time shipment tracking for customers.
- Reduce support tickets with self-service lookup.
- AI assistant answers delivery questions.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ship24 AI Order Tracking |  Smart Tracking AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ship24 AI Order Tracking | Smart Tracking AI |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 6 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Ship24 AI Order Tracking | Smart Tracking AI |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $3.90/month(ahead) | $9.90/month |
| Longest free trial | 14 days | 7 days |
| Plans listed | 3 | 2 |
Listing
| Measure | Ship24 AI Order Tracking | Smart Tracking AI |
|---|---|---|
| Shopify category rank | #58(ahead) | #330 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 3, 2025 | Jun 19, 2026 |
| Languages | 1 | 5 |
| Developer | Ship24 | YUNZHI TRADE CO., LIMITED |
FAQ
Ship24 AI Order Tracking and Smart Tracking AI: common questions
- Is Ship24 AI Order Tracking or Smart Tracking AI cheaper?
- Only Ship24 AI Order Tracking lists a free plan. Paid plans start at $3.90/month for Ship24 AI Order Tracking and $9.90/month for Smart Tracking AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Ship24 AI Order Tracking lists 8 the others don’t mention, such as API, Automations, Branded tracking page, Custom notifications. Smart Tracking AI lists 1 the others don’t mention, such as Real-time tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Ship24 AI Order Tracking, Oct 14, 2026 for Smart Tracking AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Ship24 AI Order Tracking, Oct 14, 2026 for Smart Tracking AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.