Sherpa vs Solvea: AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Solvea lists a free plan.
- Solvea lists 10 features Sherpa’s listing doesn’t mention, including Agent analytics, Agent avatar, Chat flows.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Free
- · 1 free phone number for 7 days
- · 1,000 free credits
- · 3 agents
- · 50 MB knowledge base storage
- · Google Calendar, Sheets & AI Voice
- · Multi-channels: email, live chat & phone
Basic
- · 1 free phone number for 7 days
- · 10 agents
- · 3,000 credits
- · 500 MB knowledge base storage
- · Google Calendar, Sheets & AI Voice
- · Multi-channels: email, live chat & phone
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRevolutionize your customer service with the Sherpa CS ChatBot, the AI-powered solution for instant, personalized support for your customers. Our AI-driven CS bot reads and understands your store information, from orders, to store policies, to product details. Offering 24/7 availability, providing quick and accurate answers to customer queries.
Never miss a customer again. Let AI handle support and sales 24/7. Solvea is an AI chatbot and customer support platform that helps you increase sales, automate support, answers chats, emails, calls with AI voice, tracks orders, recommends products, books appointments, and provides analytics to turn conversations into conversions.
- Provide immediate and tailored answers to customer inquiries using store data.
- Never miss a customer again. Our bot ensures your business is available 24/7.
- Reduce disputes, negative reviews, and refunds with instant customer support.
- AI boosts sales via smart recommendations; resolves most tier-1 support queries.
- 24/7 multilingual chat ensures global customers always get instant help.
- Contextual coupons & product tips drive conversions, increasing sales.
- Fully customize chat to match your brand; integrates with workflows.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Sherpa |  Solvea |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Sherpa | Solvea |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Sherpa and Solvea: common questions
- Is Sherpa or Solvea cheaper?
- Only Solvea lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Sherpa lists 6 the others don’t mention, such as Emojis and stickers, File upload, Order updates, Real-time translation. Solvea lists 10 the others don’t mention, such as Agent analytics, Agent avatar, Chat flows, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.