shamz.ai ChatBot WhatsApp vs Zipchat AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for shamz.ai ChatBot WhatsApp, Nov 9, 2026 for Zipchat AI Chatbot & Live Chat.
The short answer
- Both list a free plan. Paid plans start at $26.50/month for shamz.ai ChatBot WhatsApp and $80/month for Zipchat AI Chatbot & Live Chat.
- Zipchat AI Chatbot & Live Chat lists 15 features shamz.ai ChatBot WhatsApp’s listing doesn’t mention, including Agent analytics, Agent avatar, Chat assignment.
Head to head
- United States
- United Kingdom
- Italy
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 deployment channel
- · 150 conversations/month
- · Google & Outlook Calendar sync
- · Instagram DM channel
- · Knowledge base (5 website + 150 docs)
- · Service desk & ticketing
Solo
- · 300 conversations/month
- · AI assistant skill
- · Google & Outlook Calendar sync
- · Instagram DM channel
- · Knowledge base (1 website + 150 docs)
- · Service desk & ticketing
Starter
- · 1 deployment channel
- · 1000 conversations/month
- · Appointment booking
- · FAQ automation
- · Google & Outlook Calendar sync
- · Instagram DM channel
Team
- · 3 deployment channel
- · 3 team members (seats)
- · 5000 conversations/month
- · Appointment booking
- · FAQ automation
- · Google & Outlook Calendar sync
Growth
- · 10000 conversations/month
- · 4 AI assistant skill
- · 5 deployment channel
- · Google & Outlook Calendar sync
- · Instagram DM channel
- · Knowledge base (5 website + 150 docs)
Free
- · 120 AI replies/m
- · AI Corrections
- · AI Product Recommendations
- · Around 50 conversations/m
- · Chat, Emails, WhatsApp, IG, Messenger
- · Order Status
Starter
- · 750 AI replies/m
- · AI Corrections
- · AI Product Recommendations
- · Around 300 conversations/m
- · Chat, Emails, WhatsApp, IG, Messenger
- · Order Status
Pro
- · 3,000 AI replies/m
- · AI Corrections
- · AI Product Recommendations
- · Around 1,250 conversations/m
- · Chat, Emails, WhatsApp, IG, Messenger
- · Order Status
Scale
- · 6000 AI replies/m
- · AI Corrections
- · AI Product Recommendations
- · Around 2,500 conversations/m
- · Chat, Emails, WhatsApp, IG, Messenger
- · Order Status
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureshamz.ai is an AI front desk platform built for businesses in the Gulf region. It connects to your Shopify store and lets your customers book appointments, create support tickets, and get answers to common questions through a single chat widget on your website. The chatbot works in both Arabic and English and automatically detects your customer's language.
Proactive Shopify AI Chat & AI Chatbot built to turn customer support into sales. It greets shoppers on Live Chat, WhatsApp, Instagram and email. The AI Agent acts in the AI chat: order tracking, discounts, product recommendations, upsells, returns & refunds, cart recovery & FAQ automation. It handles customer support and customer service 24/7, on all channels.
- Arabic and English AI chatbot with automatic language detection
- Appointment booking with calendar and time slots
- Live agent handoff with real-time inbox and notifications
- Product search, stock checks, and order tracking via chat
- Deploy the AI Chatbot in less than 5-minutes, including the AI training = easy
- Proactively engage visitors & see the AI convert Chats into Sales = higher CR
- Recommend the right products to the right visitors to cross-sell = increase AOV
- Track orders & provide tracking links = great CX & automated AI Customer Support
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  shamz.ai ChatBot WhatsApp |  Zipchat AI Chatbot & Live Chat |
|---|---|---|
| Detected stores | Not published | 1,340 |
| Net store change, 28 days | 0 | +27 |
| Stores added, 28 days | Not enough data | 50 |
| Big-brand share | Not enough data | 13% |
| Top store categories | Not published | Health & Beauty, Apparel & Accessories, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Italy |
Reviews
| Measure | shamz.ai ChatBot WhatsApp | Zipchat AI Chatbot & Live Chat |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 209 |
| New reviews, 28 days | Not enough data | 2 |
| Reviewers a year or more in | Not enough data | 13% |
Pricing
| Measure | shamz.ai ChatBot WhatsApp | Zipchat AI Chatbot & Live Chat |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $26.50/month(ahead) | $80/month |
| Longest free trial | 30 days | 7 days |
| Plans listed | 5 | 4 |
Listing
| Measure | shamz.ai ChatBot WhatsApp | Zipchat AI Chatbot & Live Chat |
|---|---|---|
| Shopify category rank | #718 | #18(ahead) |
| Shopify App Charts | Not on this week’s charts | #22 in Chat |
| Built for Shopify | No | Yes |
| Launched | May 21, 2026 | May 23, 2023 |
| Languages | 2 | 1 |
| Developer | Shamz for Artificial Intelligence LLC | ZIPCHAT INC |
FAQ
shamz.ai ChatBot WhatsApp and Zipchat AI Chatbot & Live Chat: common questions
- Is shamz.ai ChatBot WhatsApp or Zipchat AI Chatbot & Live Chat cheaper?
- Both list a free plan. Paid plans start at $26.50/month for shamz.ai ChatBot WhatsApp and $80/month for Zipchat AI Chatbot & Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- shamz.ai ChatBot WhatsApp lists 4 the others don’t mention, such as Business hours, Push notifications, Shipping alerts, Social media. Zipchat AI Chatbot & Live Chat lists 15 the others don’t mention, such as Agent analytics, Agent avatar, Chat assignment, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for shamz.ai ChatBot WhatsApp, Nov 9, 2026 for Zipchat AI Chatbot & Live Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for shamz.ai ChatBot WhatsApp, Nov 9, 2026 for Zipchat AI Chatbot & Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.