shamz.ai ChatBot WhatsApp vs Shopbot: AI Customer Calls
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for shamz.ai ChatBot WhatsApp, Nov 9, 2026 for Shopbot.
The short answer
- Only shamz.ai ChatBot WhatsApp lists a free plan. Paid plans start at $26.50/month for shamz.ai ChatBot WhatsApp and $39/month for Shopbot.
- shamz.ai ChatBot WhatsApp lists 12 features Shopbot’s listing doesn’t mention, including Business hours, Cart recovery, Chat buttons.
Head to head
- Australia
- Brazil
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 deployment channel
- · 150 conversations/month
- · Google & Outlook Calendar sync
- · Instagram DM channel
- · Knowledge base (5 website + 150 docs)
- · Service desk & ticketing
Solo
- · 300 conversations/month
- · AI assistant skill
- · Google & Outlook Calendar sync
- · Instagram DM channel
- · Knowledge base (1 website + 150 docs)
- · Service desk & ticketing
Starter
- · 1 deployment channel
- · 1000 conversations/month
- · Appointment booking
- · FAQ automation
- · Google & Outlook Calendar sync
- · Instagram DM channel
Team
- · 3 deployment channel
- · 3 team members (seats)
- · 5000 conversations/month
- · Appointment booking
- · FAQ automation
- · Google & Outlook Calendar sync
Growth
- · 10000 conversations/month
- · 4 AI assistant skill
- · 5 deployment channel
- · Google & Outlook Calendar sync
- · Instagram DM channel
- · Knowledge base (5 website + 150 docs)
Starter
- · 100 voice minutes/month
- · 200 free chats included
- · All features included
Growth
- · 300 free chats included
- · 300 voice minutes/month
- · All features included
Scale
- · 1,000 voice minutes/month
- · 2,000 free chats included
- · All features included
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureshamz.ai is an AI front desk platform built for businesses in the Gulf region. It connects to your Shopify store and lets your customers book appointments, create support tickets, and get answers to common questions through a single chat widget on your website. The chatbot works in both Arabic and English and automatically detects your customer's language.
Shopbot is an AI call assistant purpose-built for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions by phone. Add local phone numbers for each market, keep transcripts, and escalate to your team when needed. A free on-site chatbot is included for pre-sale and simple FAQs.
- Arabic and English AI chatbot with automatic language detection
- Appointment booking with calendar and time slots
- Live agent handoff with real-time inbox and notifications
- Product search, stock checks, and order tracking via chat
- Instant AI responses trained on your store’s content
- WhatsApp chat icon
- Order Tracking
- AI Training
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  shamz.ai ChatBot WhatsApp |  Shopbot |
|---|---|---|
| Detected stores | Not published | 20 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | 1 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Home & Garden, Business & Industrial, Food, Beverages & Tobacco |
| Top store countries | Not published | Australia, Brazil, United States |
Reviews
| Measure | shamz.ai ChatBot WhatsApp | Shopbot |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | shamz.ai ChatBot WhatsApp | Shopbot |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $26.50/month(ahead) | $39/month |
| Longest free trial | 30 days | 14 days |
| Plans listed | 5 | 3 |
Listing
| Measure | shamz.ai ChatBot WhatsApp | Shopbot |
|---|---|---|
| Shopify category rank | #718 | #400(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 21, 2026 | Dec 27, 2024 |
| Languages | 2 | 5 |
| Developer | Shamz for Artificial Intelligence LLC | ShopBot |
FAQ
shamz.ai ChatBot WhatsApp and Shopbot: common questions
- Is shamz.ai ChatBot WhatsApp or Shopbot cheaper?
- Only shamz.ai ChatBot WhatsApp lists a free plan. Paid plans start at $26.50/month for shamz.ai ChatBot WhatsApp and $39/month for Shopbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- shamz.ai ChatBot WhatsApp lists 12 the others don’t mention, such as Business hours, Cart recovery, Chat buttons, Chat flows. Shopbot lists 10 the others don’t mention, such as Agent avatar, Color and font, Customer insights, Discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for shamz.ai ChatBot WhatsApp, Nov 9, 2026 for Shopbot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for shamz.ai ChatBot WhatsApp, Nov 9, 2026 for Shopbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.