Serial Trail: Recall & Serial vs TrackJoy: Serial Tracking
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Both list a free plan. Paid plans start at $19/month for Serial Trail and $29/month for TrackJoy.
Head to head
Free
- · CSV export
- · Lifecycle history and search
- · Manual registry and unit passports
- · Up to 100 serial units
Serial
- · Fulfillment serial assignment
- · Pools, generation and CSV import
- · Public serial lookup
- · Scanning and reconciliation
- · Up to 5,000 serial units
Warranty
- · Buyer registration portal
- · Everything in Serial
- · No per-claim fees
- · QR identities and label sheets
- · Up to 25,000 serial units
- · Warranty claims with fraud flags
Ops
- · 1-business-day priority support
- · Everything in Warranty
- · POS lookup and assignment
- · REST API and signed webhooks
- · Recall suite with buyer outreach
- · Reports with scheduled delivery
Vuerio
- · 50 new serial slots each calendar month
- · Search and export serial history.
- · Track serial numbers and IMEIs.
Pro
- · Priority support.
- · Search and export serial history.
- · Unlimited serial number recording.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSerial Trail gives every physical unit a durable serial record. Create or import serial numbers, assign them at fulfillment, scan lifecycle changes, and reconcile the registry against orders and stock. When a product issue appears, define the affected population by serial range, pool, serial list, or product and sold-date window, then preview the exact affected units before you activate.
TrackJoy links each sold device to its manufacturer serial or IMEI. Choose products that need tracking, then scan or type one serial per unit. TrackJoy checks required fields and duplicates before saving. Search a serial to find the order, line item, and sale date. Review completion on the dashboard and export the audit trail as CSV for returns and warranty enquiries.
- Create, import, or auto-generate serial numbers and assign them at fulfillment.
- Recall by serial range, pool, serial list, or product and sold-date window.
- Validate warranty claims against a real serial, with duplicate and fraud flags.
- Public serial lookup and QR unit passports, with no buyer or order data exposed.
- Mark products for tracking, then scan or type one serial per unit.
- Catch missing or duplicate serials before saving.
- Find any sold unit by serial and export the audit history as CSV.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Serial Trail |  TrackJoy |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Serial Trail | TrackJoy |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Serial Trail | TrackJoy |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $29/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 2 |
Listing
| Measure | Serial Trail | TrackJoy |
|---|---|---|
| Shopify category rank | #260 | #90(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 17, 2026 | Aug 10, 2026 |
| Languages | 1 | 1 |
| Developer | Metigro | Vuerio |
FAQ
Serial Trail and TrackJoy: common questions
- Is Serial Trail or TrackJoy cheaper?
- Both list a free plan. Paid plans start at $19/month for Serial Trail and $29/month for TrackJoy. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.