Sensbot AI Chatbot vs Viden ‑ AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 17, 2026 for Sensbot AI Chatbot, Oct 30, 2026 for Viden.
The short answer
- Paid plans start at $19/month for Sensbot AI Chatbot and $45/month for Viden.
- Sensbot AI Chatbot lists 4 features Viden’s listing doesn’t mention, including AI chatbots, FAQs, Product recommendations.
Head to head
Starter
- · 1 Chatbot
- · 200 Chats per Month
- · 2000 Store Products
- · Limited chat history
- · Sensbot branding
Growth
- · 1000 Chats per Month
- · 10000 Store Products
- · 2 Chatbots
- · Custom branding
- · Full Chat History
Scale
- · 5 Chatbots
- · 5000 Chats per Month
- · 50000 Store Products
- · Custom branding
- · Full Chat History
Basic
- · Analyse og notifikationer
- · Indbakke til jeres team
- · Træning med jeres viden og FAQ
- · Ubegrænsede samtaler
- · Vi hjælper gerne med træningen
- · Viden svarer i live chat på webshoppen
Pro
- · Alt i Basic
- · Hastighedsboost: daglig måling
- · Personlig hjælp til opsætning
- · Prioriteret hjælp til at træne Viden
- · SEO Boost+: et blogindlæg om ugen
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSensbot answers your shoppers the moment they ask, around the clock. It uses your live catalog, stock, shipping, and policies to answer questions about products, availability, orders, and returns, so visitors get help without waiting. It keeps working after hours and on weekends, capturing questions and leads you would otherwise miss, and hands off to a person when needed.
Viden er en AI-chat til jeres webshop. Den svarer ud fra jeres egne produkter, politikker og sider, hjælper kunderne med at vælge og kan lægge varen i kurven. I bestemmer for hver type henvendelse, om Viden må svare selv eller skal spørge jer først. Returer og refunderinger godkender I altid selv. Spørgsmål, Viden ikke kunne svare på, samles, så I kan skrive svaret én gang.
- 24/7 Automated Customer Support
- Lead Generation & Sales Optimization
- Reduced Support Costs'
- Øjeblikkelig AI-chat: Kunder får svar med det samme.
- Rydelig admin-inbox: Nem at bruge til at håndtere chats.
- AI-FQA: Svarer automatisk på ofte stillede spørgsmål.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Sensbot AI Chatbot |  Viden |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Sensbot AI Chatbot | Viden |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Sensbot AI Chatbot | Viden |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $45/month |
| Longest free trial | 14 days | 30 days |
| Plans listed | 3 | 2 |
Listing
| Measure | Sensbot AI Chatbot | Viden |
|---|---|---|
| Shopify category rank | #529(ahead) | #865 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 27, 2025 | Apr 3, 2026 |
| Languages | 7 | 2 |
| Developer | SENSNET | Webshopsskolen ApS |
FAQ
Sensbot AI Chatbot and Viden: common questions
- Is Sensbot AI Chatbot or Viden cheaper?
- Paid plans start at $19/month for Sensbot AI Chatbot and $45/month for Viden. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Sensbot AI Chatbot lists 4 the others don’t mention, such as AI chatbots, FAQs, Product recommendations, Quick replies. Viden lists 1 the others don’t mention, such as Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 17, 2026 for Sensbot AI Chatbot, Oct 30, 2026 for Viden; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 17, 2026 for Sensbot AI Chatbot, Oct 30, 2026 for Viden. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.