Sensbot AI Chatbot vs ShopAgent – AI Chatbot

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 17, 2026 for Sensbot AI Chatbot, Oct 13, 2026 for ShopAgent.

The short answer

  • Only ShopAgent lists a free plan. Paid plans start at $19/month for Sensbot AI Chatbot and $19/month for ShopAgent.
  • ShopAgent lists 6 features Sensbot AI Chatbot’s listing doesn’t mention, including Chat buttons, Color and font, Live chat.

Head to head

App Store reviews

Sensbot AI Chatbot: 1
ShopAgent: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Developer
Categories
  • Chat
  • Chat
Languages
  • English
  • French
  • Italian
  • Slovenian
  • +3 more
  • English
  • French
Launched
May 27, 2025
Jul 7, 2025
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $19 to $299/month
From $0 to $59/month
Plans
Starter$19/month
14-day free trial
  • · 1 Chatbot
  • · 200 Chats per Month
  • · 2000 Store Products
  • · Limited chat history
  • · Sensbot branding
Growth$129/month
14-day free trial
  • · 1000 Chats per Month
  • · 10000 Store Products
  • · 2 Chatbots
  • · Custom branding
  • · Full Chat History
Scale$299/month
14-day free trial
  • · 5 Chatbots
  • · 5000 Chats per Month
  • · 50000 Store Products
  • · Custom branding
  • · Full Chat History
StarterFree
  • · 100 AI chats per month
  • · Basic performance analytics
  • · Custom welcome message
  • · Trained on all your products
Growth$19/month
14-day free trial
  • · 1,000 AI chats per month
  • · Advanced AI responses
  • · Conversation history
  • · Priority response speed
  • · Remove app branding
  • · Trained on collections
Scale$59/month
14-day free trial
  • · Advanced analytics dashboard
  • · Early access to features
  • · Fastest response speed
  • · Premium AI reasoning
  • · Priority support
  • · Unlimited AI chats
Coverage
4 of 10 features40%
10 of 10 features100%
Unique strengths
—
  • Chat buttons
  • Color and font
  • Live chat
  • Multi-language
  • +2 more
Chat
40%4/10
100%10/10
Automated responses
75%3/4
100%4/4
Customization
0%0/3
100%3/3
Real-time messaging
33%1/3
100%3/3
046onlybothonly
Sensbot AI ChatbotShopAgent10 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Sensbot answers your shoppers the moment they ask, around the clock. It uses your live catalog, stock, shipping, and policies to answer questions about products, availability, orders, and returns, so visitors get help without waiting. It keeps working after hours and on weekends, capturing questions and leads you would otherwise miss, and hands off to a person when needed.

ShopAgent adds an AI chatbot to your storefront that answers product questions and helps customers find the right items instantly. The chatbot uses your store catalog to provide accurate product details, recommend relevant products, and assist shoppers 24/7. By answering common questions automatically, ShopAgent reduces support workload and helps guide customers toward purchase.

Key points
  • 24/7 Automated Customer Support
  • Lead Generation & Sales Optimization
  • Reduced Support Costs'
  • Answers customer questions using your product details in real time.
  • Recommends relevant products to help shoppers find what they need.
  • Runs 24/7 on your store to support customers without extra effort.
Screenshots
Chatbot example
Sensbot AI ChatbotSensbot configurationChatbot example
Chatbot answering product questions on a storefront page
Customize chatbot appearance and behaviorManage product info used in chatbot answersUser chat history in admin dashboard

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureSensbot AI ChatbotShopAgent
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureSensbot AI ChatbotShopAgent
App Store rating5.0 ★Not published
App Store reviews1Not published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureSensbot AI ChatbotShopAgent
Free planNot listedYes
Lowest paid monthly plan$19/month$19/month
Longest free trial14 days14 days
Plans listed33

Listing

MeasureSensbot AI ChatbotShopAgent
Shopify category rank#535(ahead)in Chat#915in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 27, 2025Jul 7, 2025
Languages7English, French, Italian2English, French
DeveloperSENSNETgregou

FAQ

Sensbot AI Chatbot and ShopAgent: common questions

Is Sensbot AI Chatbot or ShopAgent cheaper?
Only ShopAgent lists a free plan. Paid plans start at $19/month for Sensbot AI Chatbot and $19/month for ShopAgent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
ShopAgent lists 6 the others don’t mention, such as Chat buttons, Color and font, Live chat, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 17, 2026 for Sensbot AI Chatbot, Oct 13, 2026 for ShopAgent; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 17, 2026 for Sensbot AI Chatbot, Oct 13, 2026 for ShopAgent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.