SendApp vs Tous Connect
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for SendApp, Nov 9, 2026 for Tous Connect.
The short answer
- Only Tous Connect lists a free plan. Paid plans start at $19/month for SendApp and $11.99/month for Tous Connect.
- SendApp lists 2 features Tous Connect’s listing doesn’t mention, including Automations, Custom notifications.
Head to head
Professional
- · 1 AI account
- · 1 operator
- · 1,000 contacts
- · 10,000 campaign messages
- · 3 AI agents
- · Chat widget with AI assistant
Business
- · 10 AI agents
- · 5 AI accounts
- · 5 operators
- · 5,000 contacts
- · 50,000 campaign messages
- · Everything in Professional
Premium
- · 10 AI accounts
- · 10 operators
- · 10,000 contacts
- · 100,000 campaign messages
- · 25 AI agents
- · AI chat routing
Gold
- · 20 AI accounts
- · 20 operators
- · 20,000 contacts
- · 200,000 campaign messages
- · Everything in Premium
- · Unlimited AI agents
Platinum
- · 30 AI accounts
- · 30 operators
- · 30,000 contacts
- · 300,000 campaign messages
- · Everything in Gold
- · Unlimited AI agents
Free
Starter
Growth
Business
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSendApp connects your store to WhatsApp through the official WhatsApp Business Platform. Pick an approved template for each event and SendApp sends it by itself: order confirmation, shipping update with tracking, cancellation and abandoned checkout reminders (by default only to customers who agreed to marketing).
Connect your store once. Orders, fulfilments and cancellations flow in automatically. Choose which event sends which approved WhatsApp template, and fill each blank by picking order details from a list — customer name, order number, total, tracking link. No field paths, no code. Customers confirm cash-on-delivery orders before you ship and get reminders for carts they left.
- Order confirmations on WhatsApp as soon as an order is placed
- Shipping updates with the tracking link when the order is fulfilled
- Abandoned checkout reminders, by default only with marketing consent
- Chat widget for your store, with an AI assistant that answers visitors
- Automatic WhatsApp updates for new orders, shipments and cancellations
- Tracking numbers and links sent to customers the moment you fulfil an order
- Pick order details from a list to fill your template — no field paths or code
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SendApp | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | SendApp | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | SendApp | |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $19/month | $11.99/month(ahead) |
| Longest free trial | Not listed | 7 days |
| Plans listed | 5 | 4 |
Listing
| Measure | SendApp | |
|---|---|---|
| Shopify category rank | #118 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 13, 2026 | Nov 9, 2026 |
| Languages | 6 | 1 |
| Developer | EVERYSOFT SRLS | Grid IT Solutions |
FAQ
SendApp and Tous Connect: common questions
- Is SendApp or Tous Connect cheaper?
- Only Tous Connect lists a free plan. Paid plans start at $19/month for SendApp and $11.99/month for Tous Connect. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- SendApp lists 2 the others don’t mention, such as Automations, Custom notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for SendApp, Nov 9, 2026 for Tous Connect; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for SendApp, Nov 9, 2026 for Tous Connect. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.