SelfServe Order Editing Upsell vs Tacey: Order Editing & Merge
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for SelfServe Order Editing Upsell, Nov 1, 2026 for Tacey.
The short answer
- On the Shopify App Store: SelfServe Order Editing Upsell 5.0 from 36 reviews and Tacey 5.0 from 1 reviews.
- Only SelfServe Order Editing Upsell lists a free plan. Paid plans start at $19.99/month for SelfServe Order Editing Upsell and $29/month for Tacey.
- Tacey lists 3 features SelfServe Order Editing Upsell’s listing doesn’t mention, including Analytics, Automated workflows, Tagging.
Head to head
- Australia
- Germany
- Netherlands
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 24/7 Slack Support, no AI!
- · Address validation
- · Checkout Upsells
- · One-click post-purchase upsells
- · Thank You and Order Status Pages Upsells
- · Up to $125 generated upsell revenue
Up to 200 orders/m
- · 24/7 Slack Support, no AI!
- · Address validation
- · Checkout Upsells
- · If a feature is missing - we build it!
- · One-click post-purchase upsells
- · Thank You and Order Status Pages Upsells
200-500 orders/m
- · $1000 - $2500 generated upsell revenue
- · 200 - 500 monthly orders
- · 24/7 Slack Support, no AI!
- · Address validation
- · Checkout Upsells
- · If a feature is missing - we build it!
500-1000 orders/m
- · $2500 - $5000 generated upsell revenue
- · 24/7 Slack Support, no AI!
- · 500 - 1000 monthly orders
- · Address validation
- · Checkout Upsells
- · If a feature is missing - we build it!
0 - 750 Orders
- · Auto-hold and remind until edits close
- · Direct Founder Access + AI MCP & APIs
- · Fix wrong addresses before you ship
- · Merge two orders into one shipment
- · Order Merge and upsells on every plan
- · Post-purchase upsells on the same order
751 - 1500 Orders
- · Auto-hold and remind until edits close
- · Direct Founder Access + AI MCP & APIs
- · Fix wrong addresses before you ship
- · Merge two orders into one shipment
- · Order Merge and upsells on every plan
- · Post-purchase upsells on the same order
1501 - 2500 Orders
- · Auto-hold and remind until edits close
- · Direct Founder Access + AI MCP & APIs
- · Fix wrong addresses before you ship
- · Merge two orders into one shipment
- · Order Merge and upsells on every plan
- · Post-purchase upsells on the same order
2501 - 5000 Orders
- · Auto-hold and remind until edits close
- · Direct Founder Access + AI MCP & APIs
- · Fix wrong addresses before you ship
- · Merge two orders into one shipment
- · Order Merge and upsells on every plan
- · Post-purchase upsells on the same order
5001 - 10K Orders
- · Auto-hold and remind until edits close
- · Direct Founder Access + AI MCP & APIs
- · Fix wrong addresses before you ship
- · Merge two orders into one shipment
- · Order Merge and upsells on every plan
- · Post-purchase upsells on the same order
10k - 20k Orders
- · Auto-hold and remind until edits close
- · Direct Founder Access + AI MCP & APIs
- · Fix wrong addresses before you ship
- · Merge two orders into one shipment
- · Order Merge and upsells on every plan
- · Post-purchase upsells on the same order
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEvery "Can I swap my size?" email costs you time. Every "Can I change my address?" ticket pulls your team off real work. And customers who can't get a quick fix? They cancel the whole order. SelfServe puts order editing in customers' hands. They swap or add products, fix addresses (validated by Google Maps, no extra fee), adjust quantities, cancel orders, and apply discounts right from the order status page.
Tacey is a self-serve order editing app. Your customers can edit an address, swap, add or change order items or cancel on the thank you and order status pages until your edit window closes, and see any refund first. Every order's address is checked and a wrong one is flagged. Merge orders into one shipment easily! Offer Free gift and recommended product cards upsell on the same page.
- Let customers edit orders directly from their order status page.
- Enable product swaps, address updates, variant changes.
- Offer post-purchase upsells - let shoppers add items after checkout.
- Set rules to stay in control of edits.
- AI reviews every order and auto-holds risky shipping addresses
- Customers get a branded link to fix addresses and release holds
- Validates global shipping addresses, including units and PO boxes
- Sends automatic pre-ship reminders when flagged orders get no reply
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SelfServe Order Editing Upsell |  Tacey |
|---|---|---|
| Detected stores | 8 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Arts & Entertainment | Not published |
| Top store countries | Australia, Germany, Netherlands | Not published |
Reviews
| Measure | SelfServe Order Editing Upsell | Tacey |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 36(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 4% | Not enough data |
Pricing
| Measure | SelfServe Order Editing Upsell | Tacey |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19.99/month(ahead) | $29/month |
| Longest free trial | 3 days | 14 days |
| Plans listed | 4 | 6 |
Listing
| Measure | SelfServe Order Editing Upsell | Tacey |
|---|---|---|
| Shopify category rank | #10(ahead) | #114 |
| Shopify App Charts | #17 in Order editing | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Dec 12, 2024 | May 1, 2026 |
| Languages | 1 | 1 |
| Developer | Grumspot Ltd. | ONDUTYOPS LLC |
FAQ
SelfServe Order Editing Upsell and Tacey: common questions
- Is SelfServe Order Editing Upsell or Tacey cheaper?
- Only SelfServe Order Editing Upsell lists a free plan. Paid plans start at $19.99/month for SelfServe Order Editing Upsell and $29/month for Tacey. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, SelfServe Order Editing Upsell or Tacey?
- On the Shopify App Store: SelfServe Order Editing Upsell 5.0 from 36 reviews and Tacey 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- SelfServe Order Editing Upsell lists 2 the others don’t mention, such as Bulk editing, Custom attributes. Tacey lists 3 the others don’t mention, such as Analytics, Automated workflows, Tagging. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for SelfServe Order Editing Upsell, Nov 1, 2026 for Tacey; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for SelfServe Order Editing Upsell, Nov 1, 2026 for Tacey. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.