SB WhatsApp Chat Button vs WinBack: WhatsApp Chat Button
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 27, 2026 for SB WhatsApp Chat Button, Oct 16, 2026 for WinBack.
The short answer
- On the Shopify App Store: SB WhatsApp Chat Button 4.5 from 6 reviews and WinBack 5.0 from 5 reviews.
- SB WhatsApp Chat Button lists 12 features WinBack’s listing doesn’t mention, including Auto-position, Backgrounds, Chat buttons.
Head to head
WhatsApp Chat, Customer Support Chat Widget, Chat Support
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCustomers prefer chatting over waiting for email replies. Whatsapp online chat widget allows seamless communication with your customers. Whatsapp integration enhances customer interaction, engagement and provides instant support. With a whatsapp chat button and smooth whatsapp chat connect widget, you can offer real-time assistance.
WinBack adds a floating WhatsApp chat button to every page of your store. One tap opens a chat with your business number and a message you choose, in the WhatsApp app on phones or WhatsApp Web on computers. Add an optional greeting bubble, pick the button color and corner, raise it above other widgets, and show it on mobile, desktop, or both, with a live preview as you edit.
- Configure the "Whatsapp chat" button without coding!
- Configure whatsapp chat widget without any coding skill!
- Set chat button title, image, position and agent image
- Set whatsapp live chat widget title, image, position and agent image
- Add a floating WhatsApp button to your store in one click. No coding required.
- Customize the icon style,color, position,and welcome message to match your brand
- Control visibility by device (mobile/desktop) or hide on specific pages
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SB WhatsApp Chat Button |  WinBack |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | SB WhatsApp Chat Button | WinBack |
|---|---|---|
| App Store rating | 4.5 ★ | 5.0 ★(ahead) |
| App Store reviews | 6(ahead) | 5 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | SB WhatsApp Chat Button | WinBack |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | Not published |
Listing
| Measure | SB WhatsApp Chat Button | WinBack |
|---|---|---|
| Shopify category rank | #406 | #58(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Dec 19, 2019 | May 11, 2026 |
| Languages | 1 | 1 |
| Developer | SetuBridge | The Meno Lab |
FAQ
SB WhatsApp Chat Button and WinBack: common questions
- Which has better reviews, SB WhatsApp Chat Button or WinBack?
- On the Shopify App Store: SB WhatsApp Chat Button 4.5 from 6 reviews and WinBack 5.0 from 5 reviews.
- What features does each app list that the other doesn’t?
- SB WhatsApp Chat Button lists 12 the others don’t mention, such as Auto-position, Backgrounds, Chat buttons, Chat flows. WinBack lists 5 the others don’t mention, such as AI chatbots, Chat window, FAQs, Footer. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 27, 2026 for SB WhatsApp Chat Button, Oct 16, 2026 for WinBack; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 27, 2026 for SB WhatsApp Chat Button, Oct 16, 2026 for WinBack. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.