SavedBy Package Protection vs Webin Order Exceptions
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for SavedBy Package Protection, Nov 3, 2026 for Webin Order Exceptions.
The short answer
- Webin Order Exceptions lists 1 features SavedBy Package Protection’s listing doesn’t mention, including Auto-assign.
Head to head
- United States
- Canada
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Starter
- · 300 tracked shipments/month included
- · Every feature in the app
- · Unlimited staff accounts
Growth
- · 1,200 tracked shipments/month included
- · Every feature in the app
- · Unlimited staff accounts
Standard
- · 2,500 tracked shipments/month included
- · Every feature in the app
- · Unlimited staff accounts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWith SavedBy, customers will be given the option to protect their package in case their package is lost, stolen, or damaged. When any issue does arise, customers file a claim – and once processed – they will have the option to re-order, or to receive a refund. In both these cases, the money comes from SavedBy's wallet- not yours. Shipping companies like USPS, UPS, FEDEX, etc.
A case opens when a carrier scan reports a lost, damaged, delayed or returned shipment. Your team can open a delivered-but-not-received case on any shipment. Each case has an SLA timer, the carrier's claim deadline and a priority score. Your team refunds or reships the Shopify order from the case and exports a claim packet.
- Reduce customer support costs, time, and stress
- Increase conversion and loyalty via comfort and confidence in shipping
- Mitigate losses by putting refunds and re-orders into the hands of SavedBy
- Generate more revenue by having SavedBy place new orders in your store
- Opens a case when a carrier scan reports loss, damage, delay or a return
- SLA timers by case type, carrier claim deadlines and in-app escalation alerts
- Refund, partially refund or reship a Shopify order without leaving the case
- Claim packet (PDF and ZIP) with scan history, evidence checklist, portal link
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | SavedBy Package Protection | |
|---|---|---|
| Detected stores | 378 | Not published |
| Net store change, 28 days | −1 | 0 |
| Stores added, 28 days | 15 | Not enough data |
| Big-brand share | 32% | Not enough data |
| Top store categories | Food, Beverages & Tobacco, Health & Beauty, Apparel & Accessories | Not published |
| Top store countries | United States, Canada, Australia | Not published |
Reviews
| Measure | SavedBy Package Protection | |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 64 | Not published |
| New reviews, 28 days | 9 | Not enough data |
| Reviewers a year or more in | 31% | Not enough data |
Pricing
| Measure | SavedBy Package Protection | |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $29/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 3 |
Listing
| Measure | SavedBy Package Protection | |
|---|---|---|
| Shopify category rank | #18 | Not enough data |
| Shopify App Charts | #2 in Orders - Other | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 30, 2022 | Nov 3, 2026 |
| Languages | 1 | 1 |
| Developer | SavedBy.io | webinstudio |
FAQ
SavedBy Package Protection and Webin Order Exceptions: common questions
- What features does each app list that the other doesn’t?
- Webin Order Exceptions lists 1 the others don’t mention, such as Auto-assign. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for SavedBy Package Protection, Nov 3, 2026 for Webin Order Exceptions; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for SavedBy Package Protection, Nov 3, 2026 for Webin Order Exceptions. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.