SC : WhatsApp Marketing + Chat vs WhatsSMS
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for SC, Sep 4, 2026 for WhatsSMS.
The short answer
- Only SC lists a free plan.
- SC lists 8 features WhatsSMS’s listing doesn’t mention, including Behavior tracking, Conversion tracking, Custom branding.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Chat Button Customization
- · Premium WhatsApp Chat Button Widget
Basic Plan
- · 3 Agents + 1 GB storage
- · 5 workflows
- · Custom & Prebuilt Templates
- · FB & IG chat & Catalog & auto lead form
- · Live Support
- · Loyalty Program
Professional
- · 10 workflows
- · 5 Agents + 5 GB storage
- · Custom & Prebuilt Templates
- · FB & IG chat & Catalog & auto lead form
- · Live Support + Green Tick Assistance
- · Loyalty Program
Enterprise
- · 1,000 Agents + Unlimited storage
- · 1,000 workflows + AI features
- · Custom & Prebuilt Templates
- · FB & IG chat & Catalog & auto lead form
- · Live Support + Green Tick Assistance
- · Loyalty Program
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRecover lost sales with automated abandoned cart recovery via WhatsApp API. Unify marketing campaigns, customer chat, and support in one smart inbox. Enable instant WhatsApp conversations with a chat widget. Secure COD orders with confirmation alerts and prevent fraud through real-time tracking. Drive repeat purchases with loyalty points and automated order updates via WhatsApp Business API.
Connect Shopify to WhatsSMS so merchants can send WhatsApp and SMS Order Notifications, Abandoned Checkout reminders, Fulfilment updates, and COD Confirmation links using their own WhatsSMS account. Use prefilled, customizable personalised WhatsApp and SMS message templates or create your own with placeholders and set them to be sent on predefined Shopify events.
- Automated WhatsApp notifications for orders, shipping, and customer activities
- Real-time delivery updates sent directly to customers' preferred messaging app
- Reduce support inquiries with proactive order and shipping alerts
- Customizable notification triggers for checkouts, fulfillments, and updates
- Multiple Shopify events to send WhatsApp and SMS notifications.
- Confirm or reject COD orders through secure, time-limited customer links.
- Use templates with Order, Customer, Fulfillment, and Checkout placeholders.
- Manage default SMS and WhatsApp Senders
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SC |  WhatsSMS |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | SC | WhatsSMS |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 10 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
SC and WhatsSMS: common questions
- Is SC or WhatsSMS cheaper?
- Only SC lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- SC lists 8 the others don’t mention, such as Behavior tracking, Conversion tracking, Custom branding, Discount offers. WhatsSMS lists 6 the others don’t mention, such as Cart recovery, Multi-channel messaging, Order confirmations, Order tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for SC, Sep 4, 2026 for WhatsSMS; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for SC, Sep 4, 2026 for WhatsSMS. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.