SAM by Textmunication vs Twilio: Order Alert & Bulk SMS
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for SAM by Textmunication, Oct 23, 2026 for Twilio.
The short answer
- SAM by Textmunication lists 10 features Twilio’s listing doesn’t mention, including Birthday messages, Bulk messaging, Feedback requests.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Start
- · 2 Keywords
- · 750 SMS credits per month
- · All SAM Features
- · SAM AI
- · Shopify Integration
Walk
- · 2 Keywords
- · 2000 SMS credits per month
- · All SAM Features
- · SAM AI
- · Shopify Integration
Run
- · 2 Keywords
- · 8000 SMS credits per month
- · All SAM Features
- · SAM AI
- · Shopify Integration
Sprint
- · 12000 SMS credits per month
- · 2 Keywords
- · All SAM Features
- · SAM AI
- · Shopify Integration
Free
- · Auto Abandoned cart sms
- · Auto Cancel order sms
- · Auto Fulfilled order sms
- · Auto New order sms
- · Auto Verify order vis OTP sms
- · Validity: 15 Days
Pro
- · Auto Abandoned cart sms
- · Auto Cancel order sms
- · Auto Fulfilled order sms
- · Auto New order sms
- · Auto Verify order vis OTP sms
- · Bulk Marketing & Promotion sms
Business
- · Auto Abandoned cart sms
- · Auto Cancel order sms
- · Auto Fulfilled order sms
- · Auto New order sms
- · Auto Verify order vis OTP sms
- · Bulk Marketing & Promotion sms
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSAM helps merchants communicate with customers through SMS and MMS messaging across different stages of the customer journey. Merchants can use the SAM to send promotional messages, transactional updates, and support-related notifications while respecting customer consent preferences.
This app helps Shopify merchants send automated SMS notifications to customers through their own Twilio account. Merchants can automatically send SMS messages for new orders, fulfilled orders, abandoned carts, canceled orders, and order verification by OTP. The app also supports bulk SMS campaigns for orders, customers, and abandoned carts, helping merchants communicate with customers directly from their store.
- SMS Campaigns
- Automated Messaging i.e. Topics based updates for Shopify Orders
- Opt-In/Opt-out Management
- Auto New Order SMS
- Auto Cancel Order SMS
- Auto Fulfillment Order SMS
- Auto Abandoned Cart SMS
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SAM by Textmunication |  Twilio |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | SAM by Textmunication | Twilio |
|---|---|---|
| App Store rating | Not published | 4.7 ★ |
| App Store reviews | Not published | 6 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | SAM by Textmunication | Twilio |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $29/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 3 |
Listing
| Measure | SAM by Textmunication | Twilio |
|---|---|---|
| Shopify category rank | #155 | #57(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 24, 2026 | Sep 29, 2022 |
| Languages | 1 | 1 |
| Developer | Textmunication, Inc. | Devsol |
FAQ
SAM by Textmunication and Twilio: common questions
- What features does each app list that the other doesn’t?
- SAM by Textmunication lists 10 the others don’t mention, such as Birthday messages, Bulk messaging, Feedback requests, Opt-in. Twilio lists 1 the others don’t mention, such as Order confirmations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for SAM by Textmunication, Oct 23, 2026 for Twilio; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for SAM by Textmunication, Oct 23, 2026 for Twilio. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.