Sak CRM vs WAX: WhatsApp & RCS Marketing
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Sak CRM, Nov 4, 2026 for WAX.
The short answer
- Paid plans start at $10/month for Sak CRM and $499/month for WAX.
- Sak CRM lists 5 features WAX’s listing doesn’t mention, including Behavior tracking, Customizable widgets, Discount offers.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Lite - Nível 1
- · Botão de WhatsApp para atendimento
- · Criação e edição de artigos de FAQ
- · Envio manual com templates do Sak
- · Envios manuais ilimitados
- · Exportação de pedidos e contatos via csv
- · Extensão no navegador
Básico - Nível 2
- · Automações ilimitadas para 375 pedidos
- · Avaliações de atendimento
- · Chat real-time
- · Fluxo e jornada com regras de tempo
- · Form e pop-up para captura de leads
- · Múltiplos atendentes simultâneos
Profissional
- · Automações ilimitadas para 1500 pedidos
- · R$ 0,17 por automação excedente
- · Todas as vantagens do plano Básico
Empresarial
- · Automações ilimitadas para 10000 pedidos
- · R$ 0,12 por automação excedente
- · Todas as vantagens do plano Profissional
Growth
- · Campaign tool
- · Full access to WAX tool
- · IA Users sentiment analysis
- · Inbox and advanced dashobarding
- · Triggered scenarios with Shopify
- · VIP Support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureO Sak ajuda lojistas a centralizar o atendimento ao cliente e automatizar processos de vendas em uma única plataforma. Integre WhatsApp, e-mail e dados do e-commerce para acompanhar conversas, gerenciar leads e organizar o relacionamento com clientes.
Reach your customers where they read every message: WhatsApp and RCS. WAX syncs with Shopify to power personalised campaigns and automations that drive revenue, from welcome series and abandoned cart reminders to order tracking and win-back flows. Design rich messages with visuals, product carousels and quick-reply buttons, target the right segments using your store data, and measure sales in real time.
- Agentes de IA para atendimento e vendas no WhatsApp
- Recuperação de carrinhos, Pix e boletos pendentes
- CRM com histórico de clientes e múltiplos atendentes
- Automações para vendas, suporte e pós-venda
- Create engaging marketing campaigns easily and track responses and analytics
- Recover more abandoned cart with automated conversational flows
- Manage chats across teams on your desktop with our WhatsApp messaging inbox
- Create automated customer journeys thanks to our conversational flow builder
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Sak CRM |  WAX |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Sak CRM | WAX |
|---|---|---|
| App Store rating | Not published | 4.8 ★ |
| App Store reviews | Not published | 63 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Sak CRM and WAX: common questions
- Is Sak CRM or WAX cheaper?
- Paid plans start at $10/month for Sak CRM and $499/month for WAX. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Sak CRM lists 5 the others don’t mention, such as Behavior tracking, Customizable widgets, Discount offers, Email reminders. WAX lists 2 the others don’t mention, such as Opt-in pop-ups, Personalized campaigns. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Sak CRM, Nov 4, 2026 for WAX; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Sak CRM, Nov 4, 2026 for WAX. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.