RT: WhatsApp Chat Button vs WebPhoneGo
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for RT, Oct 14, 2026 for WebPhoneGo.
The short answer
- Paid plans start at $6.99/month for RT and $14/month for WebPhoneGo.
- RT lists 4 features WebPhoneGo’s listing doesn’t mention, including Agent avatar, Chat buttons, Color and font.
Head to head
WhatsApp, Telegram, Facebook Messenger, Twitter, Email & Chat…
- Italy
- Mexico
- India
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basic
- · Display trademark
- · Unlimited operators
Premium
- · Custom style support
- · Performace tracking
Chat
- · Basic text messaging Group chats
- · Unlimited multilingual transaltions
voice
- · All chat features
- · Instant calls from online store to you
Video
- · All Voice & Chat features & Video calls
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConnect with your customers through their favorite messaging app - the effortless and native way to communicate. Let visitors send questions instantly by embedding this popular messenger directly on your website. Stay in touch with your audience anytime, anywhere, responding from any device. Customers receive real-time notifications about new messages right on the web page for seamless conversations.
Our app helps merchants communicate directly with customers through chat, voice, and video, all from one place. With built-in translation, merchants can connect with shoppers in any language, breaking down barriers to sales. Customers can reach stores instantly using a web widget, and merchants can respond quickly through the mobile app.
- Let your visitors communicate with your support via WhatsApp, Telegram, and more
- Connect with customers through their favorite messaging apps
- Get more sales by improving your customer chat service experiences
- Work with all themes. Even it works with any customized themes
- Real-time multilingual chat, voice and video to connect instantly with customers
- Built-in translation to remove language barriers and expand global reach
- Mobile app access to receive/reply on the go
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  RT |  WebPhoneGo |
|---|---|---|
| Detected stores | 2,504 | Not published |
| Net store change, 28 days | −29 | 0 |
| Stores added, 28 days | 14 | Not enough data |
| Big-brand share | 14% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | Italy, Mexico, India | Not published |
Reviews
| Measure | RT | WebPhoneGo |
|---|---|---|
| App Store rating | 4.6 ★ | Not published |
| App Store reviews | 249 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | RT | WebPhoneGo |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $6.99/month(ahead) | $14/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 2 | 3 |
Listing
| Measure | RT | WebPhoneGo |
|---|---|---|
| Shopify category rank | #74(ahead) | #1010 |
| Shopify App Charts | #10 in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 12, 2019 | Feb 18, 2026 |
| Languages | 1 | 1 |
| Developer | RoarTheme | GlobalPhone |
FAQ
RT and WebPhoneGo: common questions
- Is RT or WebPhoneGo cheaper?
- Paid plans start at $6.99/month for RT and $14/month for WebPhoneGo. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- RT lists 4 the others don’t mention, such as Agent avatar, Chat buttons, Color and font, Welcome messages. WebPhoneGo lists 3 the others don’t mention, such as Callback, Video calls, Voice support. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for RT, Oct 14, 2026 for WebPhoneGo; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for RT, Oct 14, 2026 for WebPhoneGo. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.