Rozio AI: Chat & Voice Support vs SelfiChat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Both list a free plan. Paid plans start at $29.99/month for Rozio AI and $19.99/month for SelfiChat.
- Rozio AI lists 8 features SelfiChat’s listing doesn’t mention, including Agent analytics, Color and font, Cross-sell.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 100 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Lite
- · 500 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Growth
- · 900 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Prime
- · 2600 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Free
- · 20 AI conversations per month
- · 35+ languages supported
- · Auto-generated FAQ from your store
- · GDPR compliant by default
- · Smart escalation to your inbox
Starter
- · 100 AI conversations per month
- · 35+ languages supported
- · Auto-generated FAQ from your store
- · Describe your shop feature
- · Priority email support
- · Smart escalation to your inbox
Pro
- · 500 AI conversations per month
- · Advanced conversation analytics
- · Conversation export
- · Custom FAQ editor
- · Custom widget branding
- · Everything in Starter
Business
- · 1500 AI conversations per month
- · Dedicated account manager
- · Dedicated account manager
- · Everything in Pro
- · Phone and chat support
- · Priority feature requests
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureManage live chat, voice, and email customer support with one AI chatbot. Rozio AI answers FAQs, recommends products, helps shoppers track orders, and guides them to checkout. Customers can send images to find products. You can manage chat and email in one helpdesk inbox, then review or automate AI replies before sending and take over conversations when needed.
SelfiChat is a customer support assistant built by Elarix Dev Ltd, a UK company. It scans your store policies, products, and pages, then generates ready-to-use FAQ in 30 seconds. The AI assistant Lea answers in your store's voice and escalates complex cases to your inbox. The widget supports 35+ languages, includes order lookup and product search, and works 24/7. GDPR-compliant with zero customer data storage.
- Rozio learns your store: Tailored, expert AI support for your business.
- Product recommendations: Smart AI suggestions to engage and assist customers.
- Multilingual Support: Rozio AI speaks 95 languages fluently.
- Order Updates: Rozio provides order details and tracking links seamlessly.
- Auto-generated FAQ from your store policies, products and pages in 30 seconds
- AI assistant Lea answers in 35+ languages with your store's voice and rules
- Order lookup, product search, and policy answers from one storefront widget
- Smart escalation to human inbox when AI confidence drops below threshold
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Rozio AI |  SelfiChat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Rozio AI | SelfiChat |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Rozio AI and SelfiChat: common questions
- Is Rozio AI or SelfiChat cheaper?
- Both list a free plan. Paid plans start at $29.99/month for Rozio AI and $19.99/month for SelfiChat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Rozio AI lists 8 the others don’t mention, such as Agent analytics, Color and font, Cross-sell, Email chat. SelfiChat lists 1 the others don’t mention, such as Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.