Route ‑ Protection & Tracking vs Trusted Roll
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026 for Route, Oct 14, 2026 for Trusted Roll.
The short answer
- Route lists 3 features Trusted Roll’s listing doesn’t mention, including Automations, Branded tracking page, Email.
Head to head
Fuel Growth with Order Protection, Package Tracking & More
- United States
- Canada
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Pay per order
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFrom delivery to re-discovery to returns and exchanges, Route protects brands and their customers with licensed package protection, returns and exchanges, fast issue resolution, package tracking, cash back loyalty discounts, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability.
TRiP turns post-purchase service from a cost center into a profit center. Merchants offer customers optional premium service with benefits including return shipping, simplified returns, priority support, order assistance, and rewards. TRiP helps fund these services through customer participation while creating incremental merchant profit and encouraging repeat purchases.
- Shipping protection that gives your customers peace of mind at checkout
- Instant claims resolution that saves time, support costs & customer frustration
- Package tracking that extends your customer lifetime value
- Carbon neutral shipping that increases loyalty and protects the planet
- Customers roll digital dice for a chance to earn a post-purchase rebate.
- Seamless site banners, post-checkout game, and auto-applied rebate.
- Set customer spend limits, maximum rebate, and winning odds for full control.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Route |  Trusted Roll |
|---|---|---|
| Detected stores | 7,218 | Not published |
| Net store change, 28 days | −137 | 0 |
| Stores added, 28 days | 51 | Not enough data |
| Big-brand share | 25% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, Canada, Australia | Not published |
Reviews
| Measure | Route | Trusted Roll |
|---|---|---|
| App Store rating | 4.0 ★ | Not published |
| App Store reviews | 375 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | 76% | Not enough data |
Pricing
| Measure | Route | Trusted Roll |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 1 |
Listing
| Measure | Route | Trusted Roll |
|---|---|---|
| Shopify category rank | #39 | #100 |
| Shopify App Charts | #1 in Returns and exchanges | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 17, 2019 | Oct 22, 2025 |
| Languages | 1 | 1 |
| Developer | RouteApp LLC | Trusted Roll Interactive Promotions |
FAQ
Route and Trusted Roll: common questions
- What features does each app list that the other doesn’t?
- Route lists 3 the others don’t mention, such as Automations, Branded tracking page, Email. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026 for Route, Oct 14, 2026 for Trusted Roll; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026 for Route, Oct 14, 2026 for Trusted Roll. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.