Rivo: Loyalty Program, Rewards vs Trozo AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Rivo, May 12, 2026 for Trozo AI.
The short answer
- Only Rivo lists a free plan.
- Rivo lists 15 features Trozo AI’s listing doesn’t mention, including Cash back programs, Coupons, Custom rewards.
Head to head
Rewards, Referrals, Loyalty Points - Loyalty Program
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
100% FREE FOREVER
- · Automated Email Campaigns
- · Branding
- · Loyalty Points Program
- · Up to 200 monthly orders
- · Ways to earn and redeem
- · [COMPARE OUR FREE PLAN TO OTHERS]
Essential
- · 2 integrations
- · 24/7 human support
- · Advanced ways to earn
- · Dedicated loyalty & referral page
- · Email branding
- · On-site prompts
Scale
- · 24/7 human support
- · Advanced Branding (Custom CSS + Fonts)
- · Analytics
- · Bonus Campaigns
- · Everything in Essential
- · Points Expiry
Plus
- · Advanced Analytics
- · Checkout Extensions
- · Custom Integrations (eg: Klaviyo events)
- · Everything in Scale
- · Rivo Developer Toolkit
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureHey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in 2026. We also have a world class customer success team who focus on one thing... driving your actual retention metrics.
Trozo helps Shopify brands launch powerful rewards and loyalty programs while running targeted campaigns — all without complex setup. Drive repeat purchases, engagement, and build long-term customer relationships from a single platform.
- A fully customizable loyalty and referrals platform, that moves your metrics.
- Built for fast growing DTC brands
- 24/7 world class live chat support (Check out our reviews)
- Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
- Launch Rewards & Loyalty in Minutes Create flexible loyalty programs with points
- Smart Campaign Creation Design and run targeted campaigns.
- Flexible Reward Configuration Set rules your way — from earning to redemption.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Rivo |  Trozo AI |
|---|---|---|
| Detected stores | 3,958 | Not published |
| Net store change, 28 days | +15 | 0 |
| Stores added, 28 days | 97 | Not enough data |
| Big-brand share | 21% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | Rivo | Trozo AI |
|---|---|---|
| App Store rating | 4.7 ★ | Not published |
| App Store reviews | 1,440 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | 38% | Not enough data |
FAQ
Rivo and Trozo AI: common questions
- Is Rivo or Trozo AI cheaper?
- Only Rivo lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Rivo lists 15 the others don’t mention, such as Cash back programs, Coupons, Custom rewards, Early access. Trozo AI lists 1 the others don’t mention, such as Digital wallets. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Rivo, May 12, 2026 for Trozo AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Rivo, May 12, 2026 for Trozo AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.