Rio Ai ‑ Shopping Assistant vs Sigma ‑ AI Shopping Assistant

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Rio Ai, Sep 3, 2026 for Sigma.

The short answer

  • Only Rio Ai lists a free plan.
  • Sigma lists 5 features Rio Ai’s listing doesn’t mention, including Agent analytics, Agent avatar, Chat flows.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • English
Launched
Jun 18, 2026
Jan 13, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $250/month
—
Plans
FreeFree
  • · AI product recommendations
  • · Unlimited AI chat & voice interactions
  • · Up to 30 products
Starter$25/month
7-day free trial
  • · Add-to-cart from chat
  • · Basic analytics dashboard
  • · Up to 250 products
Growth$90/month
7-day free trial
  • · Advanced analytics
  • · Up to 1,500 products
Pro$250/month
7-day free trial
  • · Priority support
  • · Up to 22,000 products
Free
Coverage
9 of 14 features64%
12 of 14 features86%
Unique strengths
  • Order updates
  • Quick replies
  • Agent analytics
  • Agent avatar
  • Chat flows
  • Cross-sell
  • +1 more
Chat
64%9/14
86%12/14
Automated responses
71%5/7
71%5/7
Customization
50%2/4
100%4/4
Real-time messaging
67%2/3
100%3/3
275onlybothonly
Rio AiSigma14 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Rio adds an AI chat assistant to your storefront that helps customers find products, answer questions, and complete purchases without any merchant involvement. Customers get instant product recommendations, order tracking, and guided checkout through natural conversation. Rio remembers shopper preferences across visits to personalise every interaction.

Sigma AI is your always-on AI shopping assistant that helps customers find products, track orders, and checkout faster. Unlike basic chatbots, it understands your entire product catalog and delivers personalized recommendations through natural conversation. Customers ask questions like "show me gifts under $50" and get instant product cards with images, prices, and one-click add-to-cart.

Key points
  • Conversational product discovery powered by AI and voice search
  • Personalised recommendations that improve with every shopper visit
  • Instant order tracking via chat — no support tickets needed
  • Smart upsells and bundle suggestions triggered by purchase intent
  • Smart product discovery - customers find products using natural language
  • 24/7 automated support - answers questions about products and policies
  • Conversation analytics and revenue attribution dashboard
Screenshots
product recommendations from rio ai
Chatting with rio aiproduct enquiry on rio chat botRio ai, analytics dashboard
Chat Sessions dashboard displaying customer analytics
Quick Checkout modal powered by AI assistant showing products.Sigma Agent Widget Design Studio interface showing customization

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureRio AiSigma
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureRio AiSigma
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureRio AiSigma
Free planYesNot listed
Lowest paid monthly plan$25/monthNo monthly plan listed
Longest free trial7 daysNot listed
Plans listed4Not published

Listing

MeasureRio AiSigma
Shopify category rank#839in ChatNot enough data
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 18, 2026Jan 13, 2026
Languages1English1English
DeveloperGreenBee LLCMerchantAI

FAQ

Rio Ai and Sigma: common questions

Is Rio Ai or Sigma cheaper?
Only Rio Ai lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Rio Ai lists 2 the others don’t mention, such as Order updates, Quick replies. Sigma lists 5 the others don’t mention, such as Agent analytics, Agent avatar, Chat flows, Cross-sell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Rio Ai, Sep 3, 2026 for Sigma; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Rio Ai, Sep 3, 2026 for Sigma. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.