Rio Ai ‑ Shopping Assistant vs Rozio AI: Chat & Voice Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Both list a free plan. Paid plans start at $25/month for Rio Ai and $29.99/month for Rozio AI.
- Rozio AI lists 6 features Rio Ai’s listing doesn’t mention, including Agent analytics, Chat window, Cross-sell.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · AI product recommendations
- · Unlimited AI chat & voice interactions
- · Up to 30 products
Starter
- · Add-to-cart from chat
- · Basic analytics dashboard
- · Up to 250 products
Growth
- · Advanced analytics
- · Up to 1,500 products
Pro
- · Priority support
- · Up to 22,000 products
Starter
- · 100 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Lite
- · 500 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Growth
- · 900 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Prime
- · 2600 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRio adds an AI chat assistant to your storefront that helps customers find products, answer questions, and complete purchases without any merchant involvement. Customers get instant product recommendations, order tracking, and guided checkout through natural conversation. Rio remembers shopper preferences across visits to personalise every interaction.
Manage live chat, voice, and email customer support with one AI chatbot. Rozio AI answers FAQs, recommends products, helps shoppers track orders, and guides them to checkout. Customers can send images to find products. You can manage chat and email in one helpdesk inbox, then review or automate AI replies before sending and take over conversations when needed.
- Conversational product discovery powered by AI and voice search
- Personalised recommendations that improve with every shopper visit
- Instant order tracking via chat — no support tickets needed
- Smart upsells and bundle suggestions triggered by purchase intent
- Rozio learns your store: Tailored, expert AI support for your business.
- Product recommendations: Smart AI suggestions to engage and assist customers.
- Multilingual Support: Rozio AI speaks 95 languages fluently.
- Order Updates: Rozio provides order details and tracking links seamlessly.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Rio Ai |  Rozio AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Rio Ai | Rozio AI |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Rio Ai and Rozio AI: common questions
- Is Rio Ai or Rozio AI cheaper?
- Both list a free plan. Paid plans start at $25/month for Rio Ai and $29.99/month for Rozio AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Rozio AI lists 6 the others don’t mention, such as Agent analytics, Chat window, Cross-sell, Email chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.