Review Multiplier vs SmartCustomer
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 6, 2026 for Review Multiplier, Sep 30, 2026 for SmartCustomer.
The short answer
- On the Shopify App Store: Review Multiplier 5.0 from 7 reviews and SmartCustomer 3.1 from 11 reviews.
- Only Review Multiplier lists a free plan.
- Review Multiplier lists 14 features SmartCustomer’s listing doesn’t mention, including AI generation, Automations, Badges.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 photo per review (50/month total)
- · 1 widget for displaying reviews
- · 10 AI rewrites per month
- · 2 review platform integrations
- · 48hr email support
- · 50 email review requests/month
Starter
- · 24hr email support
- · 3 photos per review
- · 3 widgets for displaying reviews
- · 300 email review requests/month
- · 4 review platform integrations
- · 50 AI rewrites per month
Pro
- · 1,00 email review requests/month
- · 10 platform integrations (all available)
- · 5 photos per review
- · Bulk moderation
- · Everything in Starter
- · Platform performance analytics
Free
- · Automated review requests
- · Bulk review request upload
- · Community Q&A
- · Review comments & messaging
- · Review display widgets
- · Review page in search
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBuild trust beyond your storefront. Review Multiplier helps you collect customer reviews and extend them across Google, Trustpilot, Facebook, and other major review platforms, so your business shows up where customers actually check for trust signals. Get found in Google and AI chatbot recommendation searches as a result.
Use SmartCustomer to easily gather authentic feedback and surface them on your store and across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Join over 60K brands using SmartCustomer to build trust that scales.
- AI multiplies reviews into unique versions for each platform ensuring compliance
- Publish to Google, Trustpilot and 8 other review platforms automatically
- Collect reviews with photos via automated email campaigns with custom branding
- Customizable widgets display reviews beautifully on any page of your store
- Seamless Review Collection
- Omnichannel Brand Visibility
- Real-Time Review Monitoring
- Proactive Reputation Management
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Review Multiplier |  SmartCustomer |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Review Multiplier | SmartCustomer |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 3.1 ★ |
| App Store reviews | 7 | 11(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Review Multiplier | SmartCustomer |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $12/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 3 | 1 |
Listing
| Measure | Review Multiplier | SmartCustomer |
|---|---|---|
| Shopify category rank | Not enough data | #341 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 29, 2026 | Jun 27, 2016 |
| Languages | 1 | 1 |
| Developer | Quill Media Ltd | SmartCustomer |
FAQ
Review Multiplier and SmartCustomer: common questions
- Is Review Multiplier or SmartCustomer cheaper?
- Only Review Multiplier lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Review Multiplier or SmartCustomer?
- On the Shopify App Store: Review Multiplier 5.0 from 7 reviews and SmartCustomer 3.1 from 11 reviews.
- What features does each app list that the other doesn’t?
- Review Multiplier lists 14 the others don’t mention, such as AI generation, Automations, Badges, Carousels. SmartCustomer lists 9 the others don’t mention, such as Backlinks, Competitor analysis, Content analysis, Insights and tips. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 6, 2026 for Review Multiplier, Sep 30, 2026 for SmartCustomer; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 6, 2026 for Review Multiplier, Sep 30, 2026 for SmartCustomer. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.