Reverto : Return & Exchange vs Rich Returns & Exchanges
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 27, 2026 for Reverto, Nov 8, 2026 for Rich Returns & Exchanges.
The short answer
- On the Shopify App Store: Reverto 4.9 from 6 reviews and Rich Returns & Exchanges 4.8 from 82 reviews.
- Paid plans start at $14.99/month for Reverto and $19/month for Rich Returns & Exchanges.
- Rich Returns & Exchanges lists 12 features Reverto’s listing doesn’t mention, including Analytics, Automated approvals, Automated refunds.
Head to head
Automate your returns. Offer Exchanges to OTHER products.
- United Kingdom
- Italy
- Switzerland
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 10 Requests per Month
- · Automatic email updates to customers
- · Block returns on specific items
- · Manage all returns in one dashboard
- · Set return deadlines & reasons
- · Sync with Shopify customer accounts
Starter
- · 60 Requests per Month
- · Auto-approve or reject request
- · Connect your shipping & logistics tools
- · Everything in Free
- · Let customers swap for a different item
- · Priority support
Growth
- · 180 Requests per Month
- · Cancel a single item from an order
- · Connect payment & logistics providers
- · Everything in Starter
- · Notify customers via WhatsApp & SMS
- · Refunds as Store Credit
Pro
- · 450 Requests per Month
- · Build your own logistics integration
- · Dedicated account & revenue manager
- · Everything in Growth
- · Full API access for custom builds
- · Plug in your own warehouse system
Standard
- · 10 monthly returns ($1 per extra return)
- · Automated Prepaid Return Labels
- · Branded Returns Portal
- · Custom Return Reasons
- · Customer Notifications
Pro
- · 50 monthly returns $0.75 per extra
- · All Standard Features
- · Analytics
- · CSV Export
- · Multi-Language Portal
- · ResolutionHub
Premium
- · 100 monthly returns $0.5 per extra
- · Advanced Rules (10 included)
- · All Pro Features
- · Auto-Refunds
- · Automatic Exchanges
- · Reports & Trends
Enterprise Plus
- · 500+ monthly returns (scalable)
- · API Access
- · All Premium Features
- · Auto-Tracking
- · Custom Domain
- · International Labels
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTransform returns from a burden to a boon with our app, your all-in-one solution for effortless return & refund management. We consolidate everything: returns, exchanges, cancellations, and even line-item cancellations into one streamlined platform. Set your own return rules, automate refunds based on your preferences.
Automated rules handle return approvals, eligibility windows, and refund types. Prepaid labels from 50+ carriers: UPS, USPS, Shippo, EasyPost, ShipStation, Canada Post. Exchange-first design: offer swaps or store credit before issuing refunds. Boost your revenue retention rate, reduce service times, enhance customer satisfaction, and optimise your operations.
- AIO Control: Manage returns, exchanges, returns, & cancellations in one platform
- Automate & customize: Set rules, refunds, & policies to fit your needs instantly
- Line-item magic: Cancel individual items even from a bulk order.
- Dashboard analysis: Gain insight into return trends and customer behavior
- Self-service, custom-branded return portal to reduce return processing time
- Automate shipping return labels to make the entire process smooth for customers
- Set up automated rules to accommodate your return policy and exchange terms
- Keep your customers updated and happy with automated email notifications
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Reverto |  Rich Returns & Exchanges |
|---|---|---|
| Detected stores | Not published | 5 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Baby & Toddler, Health & Beauty |
| Top store countries | Not published | United Kingdom, Italy, Switzerland |
Reviews
| Measure | Reverto | Rich Returns & Exchanges |
|---|---|---|
| App Store rating | 4.9 ★(ahead) | 4.8 ★ |
| App Store reviews | 6 | 82(ahead) |
| New reviews, 28 days | 2(ahead) | 1 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Reverto | Rich Returns & Exchanges |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $14.99/month(ahead) | $19/month |
| Longest free trial | 15 days | 30 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Reverto | Rich Returns & Exchanges |
|---|---|---|
| Shopify category rank | #48(ahead) | #73 |
| Shopify App Charts | #4 on Pricing moves in Returns and exchanges | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 30, 2024 | Jan 23, 2019 |
| Languages | 1 | 1 |
| Developer | Lucent Innovation | Apex Apps |
FAQ
Reverto and Rich Returns & Exchanges: common questions
- Is Reverto or Rich Returns & Exchanges cheaper?
- Paid plans start at $14.99/month for Reverto and $19/month for Rich Returns & Exchanges. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Reverto or Rich Returns & Exchanges?
- On the Shopify App Store: Reverto 4.9 from 6 reviews and Rich Returns & Exchanges 4.8 from 82 reviews.
- What features does each app list that the other doesn’t?
- Reverto lists 3 the others don’t mention, such as In-store returns, Non-returnable items, Replacements. Rich Returns & Exchanges lists 12 the others don’t mention, such as Analytics, Automated approvals, Automated refunds, Custom branding. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 27, 2026 for Reverto, Nov 8, 2026 for Rich Returns & Exchanges; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 27, 2026 for Reverto, Nov 8, 2026 for Rich Returns & Exchanges. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.